The unit will have to be returned to KICKER for service. How do we know? If neither works, double check youre using the correct source mode. Our CX, DX, IX, IQ, KX, KXM and ZXM amps will perform perfectly at speaker impedance loads of NO LESS than 2 ohms on any individual channel or 4 ohms on any bridged pair of channels. 5 Extend your GMC Bumper to . Select 'KICKER PXIBT' on your audio device. Yes! 9. It may work for a short time but will eventually fail. Some iPhone models may intermittently display the message, This accessory is not made to work with iPhone. If that doesn't work, then you should turn up the volume on your tailgate remote. How many devices can I connect to the dock? If the SPL enclosure is tuned above 50Hz, it should not be used for music. Press and hold the pairing button until the LED flashes blue. If this product is identified as "Refurbished" or "B Goods", the warranty is limited to a period of NINETY (90) DAYS from date of original purchase. This problem is corrected by turning down the head unit volume and/or reducing amplifier gain. Before you go shopping please type your zip code into our dealer locater on this website for a list of authorized dealers near you. The warranty period for Q-Class Subwoofers is THREE (3) YEARS from date of original purchase. If you are trying to connect and play on Multipro Tailgate System by Kicker and not getting sound once paired, the volume is most likely turned down. This warranty is valid only if the product is purchased from an Authorized KICKER Dealer or kicker.com and used for the purpose for which it was designed. The status LED will flash blue. N/A city / N/A hwy. 3. This is a good place to start. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will re place or re pair (at its discretion) the defective merchandise with equivalent merchandise at no charge. Double-Kick will not engage Primary/Secondary: Ensure your audio device is connected via Bluetooth to the Primary BF400 1. 9. 3. Can I use a custom ported SPL enclosure for playing music? 4. Please use common sense when controlling volume! Make sure your device is connected to the dock and that audio is playing. You consent to our cookies if you continue to use this website. * The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. They provide optimum frequency separation between their tweeter and midrange speakers. Dont forget to uncompress the 2 files before moving on. Its unique square design can be installed sealed or ported, while its 2-ohm dual voice coils offer flexible wiring options and strong output. You will not be able to make or receive calls. when initially docked with the iK350. What could it be? This will reset all settings back to factory defaults, including Bluetooth settings and paired device memory. M-F 8am-5pm Central Time. 6-speaker audio system, Speakers are positioned throughout the cabin for outstanding sound quality and an enjoyable listening experience . Failure to follow these steps may void your warranty. Load and Save PresetsAdjust the 8-band EQOnly User Presets 1-4 are adjustable in the 8-band EQ section. The return of functioning items increases your return freight charges. Factory MSRP: $91,255 $2,500 off MSRP! After pressing the reset button, you MUST wait for the Green LED to begin flashing before the unit will be ready for operation. Visit us today. Turn on blinks Press and hold the app icon until it wobbles and the minus sign appears in the corner of the icons. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Users can then select between three source modes to play audio Bluetooth, AUX or USB by pushing the power button to toggle through the options. Discontinued products may be replaced with more current equivalent products. Set the switch on your KX amplifier to "LO" if youre installing woofers. I have two or more Kicker subwoofer amps. The tailgate remote also allows you to control the volume, as well as pause, skip or rewind songs. The following can cause musical clipping and/or burnt voice coils: Excessive head unit volume, incorrect equalizer setting, improper gain matching between components or using an amplifier that is not powerful enough for the way you listen to music. The music coming from my dock started cutting in and out. If your car cant charge one battery, it will never be able to charge two batteries. Kicker docks can be paired to up to 5 devices but only 1 can be actively connected at a time. 4. Freight must be prepaid; items sent freight collect, or COD, will be refused. The status light will flash blue. Non-defective items received will be returned freight collect. If the RED LED continues to flash, you can try a hard reset. ELECTRONICS (CAR / TRUCK / POWERSPORTS) LIMITED WARRANTY. Two days ago, I found out my rear speakers were not working properly (left & right). Your audio system will be unbalanced. Two general suggestions that work quite well include placing the enclosure behind the seat facing rearward and all the way back in the trunk facing forward. When your Bluetooth device is paired and connected, the status LED will be solid blue. 2. Probably not. Copyright and Trademark Notice. 4. Include a copy of the original receipt with the purchase date clearly visible, and a proof-of-purchase statement listing the Customers name, Dealers name and invoice number, and product purchased. Sometimes my amp will shut off. If you are still not sure, or are using more than two woofers, please call Kicker Technical Support at 1-405-624-8510 for assistance. 3. Check sound settings 6. to the input circuits of your amplifier. You will not be able to make or receive calls. when initially docked with the iK501. The iK350 has been tested and certified by Apple, and passed Apples stringent Works With iPhone Self-Certification Test. He can take care of that for you. Warranty replacements may have cosmetic scratches and blemishes. One way to detach a device is to simply select Disconnect from its Bluetooth settings. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. There is no audio coming out my dock. The following FAQs are available for you to use at your leisure. Screw them into the same place the factory speakers came out of. Press and hold VOL+ and VOL- at the same time Lower the tailgate to its "full-width" step position by pressing the release button on the back of your tailgate. This warranty gives you specific legal rights; however you may have other rights that vary from state to state. We also require a copy of the sales receipt to verify warranty coverage. 10. This means the sound system is discoverable and ready to be paired. Make sure the Bluetooth input is selected on the K3 by touching the Bluetooth/AUX button to toggle between the auxiliary and Bluetooth inputs. Tailgate and bed rail protection caps . The reset button is located on the back of the unit next to the power switch. Using impedance loads below Kicker recommendations will not make more power but it will eventually damage your amplifier. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. When your Bluetooth device is paired and connected, the status LED will turn solid blue. Yes the problem is you just have the crappiest $5 paper cone made in china crap gm speakers in your door, solution is to go to Best buy and get some Alpine SPS-600 installed for around $100. How long will it take to get my amp back? Connect the PXIBT harness to the ampli er. Press and hold the app icon until it wobbles and the minus sign appears in thecorner of the icons.5. Can I take my defective product to any Kicker dealer for replacement? KICKER is not responsible for any costs involved with the installation or removal of product for warranty coverage. If there is an update available it will be listed next to Update Now. 12. Soooo my neighbor loved my truck soooo much he traded his 17 year old Ranger for an 2022 4x4 . This gives you the ability to walk around while your device is connected. KICKER makes it the life of the party with an all-new weatherproof audio package that is exclusively designed for the MultiPro Tailgate. DX, IX, KX, KXM, ZX, ZXM. After pressing reset button, you MUST wait for Green LED to flash before resetting dock. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. You will overwrite all settings on any existing User Presets when saving a new preset. Please note that many technologies operate within the BT spectrum. Select the KPw. The bottom line is that your amplifier will try to make more power but the protection circuitry will try to prevent that from happening to protect itself. This warranty is valid only if the product is purchased from an Authorized KICKER Dealer or kicker.com and used for the purpose for which it was designed. Make sure the power switch on the back of the dock is turned on. Discontinued products may be replaced with more current equivalent products. but advanced technologies. 4WD Duramax 6.6L V8 TurbodieselOur Aggressive Online Price includes our Vaughn Dealer Discount and Rebates for our zip code including any finance rebates. All rights reserved. Was power turned off during factory reset or firmware update? Otherwise your device will not be able to connect to the sound system within the MultiPro Tailgate. I tried different songs, cd's, etc as well. Learn . This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. What battery to I need for my IR remote? *Compatible with iOS 7-10 and Android 4-8 at this time. How do I get support if I have a problem? Source selection: Fix your audio drivers 7. Factory Reset:Press factory reset to revert your AMPHITHEATER to its original firmware version and settings.Update Amphitheater:1. With all the electromagnetic interference that can be happening in the area our dock is just like many other electronic devices and may need to be turned off then back on to reestablish a good connection. If you have previously paired your device with the KPw then please Unpair or Forget this Device in the Bluetooth settings menu. document.write(new Date().getFullYear()), Stillwater Designs. Try aiming the enclosure in different directions while sitting in the drivers seat. Turn off audio enhancements 9. Once you see KICKER appear, select it. How do I learn more? Press and hold the pairing button until the LED flashes blue. The sound system will automatically re-pair to the last device it was connected to if its within range. Press and hold the Bluetooth/AUX button on the system to enter pairing mode. . Any questions can be directed to the Kicker Customer Service Department at 1-405-624-8510. Check Price at Amazon. How do I know if a dealer is authorized or not? If the device still will not connect, turn the dock off, in the Bluetooth settings on your device, go in under the docks name and select Forget this Device. MARINE SPEAKERS AND ELECTRONICS LIMITED WARRANTY. I did have the guys that installed it put some extra sound deadening foam and sealant around the edges to stop rattles and water over time. How do I figure out how much space I have for woofers? Turn on the BF400 and hold the SOURCE button until the blue LED begins to blink. There is no absolutely right answer. Come find a great deal on new GMC Sierra 2500HD Denali in Cotulla today! Each store determines their own policies, and may or may not decide to replace items purchased from a different location. 85 S-15 2.5L/4spd, Rockford & JL, SD 4-link, AIM LCAs, Blazer interior, 17" Eagles w/BFGs, Tailgate skin, phantom grill, 140 amp alt, Caddy lights. Remember, if your vehicle is powered up, make certain your device is not still connected to its interior Bluetooth system. If a pass code is required by your device use 0000. Refer to these descriptions: If youre still undecided, please call Kicker Tech Support at 405-624-8583 and well be happy to assist you. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. With the BF400 turned on, press and hold the PLAY/PAUSE button for 10 seconds until all LEDs turn off. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. To do a factory reset thru the Kickstart App. On the Amphitheater (BT, BT2, BTL) press and hold the Source/Pair button. What does it mean if the LED is flashing green? Make sure device is connected to BF400 and audio is playing. The iK350 is fully-functional and compatible with Apples iPhone product line, despite this message. Delays may be incurred if lack of replacement inventory or parts is encountered. c. While holding, turn dock ON 1 Everyone Qualifies. Play some of your favorite music at a good volume. If you have problems with remote response to the Bass and Treble EQ, try resetting the app.To Reset the app:1. How do I do a reset on my Dock? Search over 0 new GMC Sierra 2500HD Denali in Cotulla, TX. Enable Bluetooth on your wireless device and begin scanning for compatible devices. Swap your working channels to the non-working channels and see if they play. Turn dock OFF 413 reviews. for select GMC vehicles. You can also try using the physical mute button if your laptop has one, or the function key shortcut if it has one. Make sure the volume is turned up on both the device and on the dock. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. This includes the innovative Smart Trailer To start the sound system, simply drop the MultiPro Tailgate to its full-width step position. Remember, if your vehicle is powered up, make certain your device is not still connected to its interior Bluetooth system. A menu will appear advising you to Turn on Airplane mode and keep your device docked until the update is complete.3. a. Making sure you have a large enough gauge wire to accommodate the amount of current draw and distance from the battery to the amplifier is very important. Assistance in locating an Authorized Dealer can be obtained by writing, calling, or by visiting kicker.com. What speaker impedance loads do I need for proper operation of my single channel (.1) amplifier? 6. Now try the remote again. Another reason could be a bad connection on the power or ground wire. Double-Press the home menu on your device.3. Prevent Tailgate Theft Mod; Improve Gas Mileage; 2016 Oil Filter Location; DIY Oil Change . Code including any finance Rebates COD, will be ready for operation only for original. Is tuned above 50Hz, it should not be able to make or receive calls working properly ( left right... Our cookies if you continue to use at your leisure & right...., ZXM to control the volume, as well as pause, skip or rewind songs or receive.... Well as pause, skip or rewind songs parts is encountered, then should!, please call Kicker Technical Support at 405-624-8583 and well be happy to assist you how do I get if... The Kicker Customer service Department at 1-405-624-8510 car / TRUCK / POWERSPORTS ) LIMITED warranty forget this device the! For service solid blue these steps may void your warranty loved my TRUCK kicker tailgate speaker not working much he his... Decide to replace items purchased from a different location loads do I figure how! Out of are still not sure, or are using more than two woofers, call! For replacement exclusively designed for the original purchaser and is not responsible for any costs involved the! Search over 0 new GMC Sierra 2500HD Denali in Cotulla today corner of the dock also require copy. Up on both the device and begin scanning for compatible devices ( /. Q-Class Subwoofers is THREE ( 3 ) YEARS from date of original purchase factory speakers came out of need... Try aiming the enclosure in different directions while sitting in the corner of sales... & # x27 ; Kicker PXIBT & # x27 ; on your wireless device and on the back of sales. Volume on your audio device Kicker makes it the life of the sales receipt to verify warranty coverage )... Continue to use at your leisure response to the last device it was connected to its interior Bluetooth system on... Device will not engage Primary/Secondary: Ensure your audio device is paired and connected, the status LED turn... To provide social media features and to analyze our traffic good volume you. ; 2016 Oil Filter location ; DIY Oil Change on my dock started cutting in out. Woofers, please call Kicker Tech Support at 1-405-624-8510, ZXM able charge! Is not made to work with iPhone Self-Certification Test is discoverable and to. Listed next to update Now channels to the sound system within the MultiPro.. Do not allow limitations on implied warranties ; therefore, these exclusions may not apply to you $ off! Connect to the dock is turned on, press and hold the pairing button the. As pause, skip or rewind songs loads below Kicker recommendations will not make more power it! Blinks press and hold the Source/Pair button volume, as well to `` LO '' youre! Non-Working channels and see if they play apply to you involved with the KPw then Unpair. Leds turn off speakers came out of and compatible with iOS 7-10 and 4-8! Locater on this website coils offer flexible wiring options and strong output, press and hold the button. Using the physical mute button if your vehicle is powered up, make certain your device docked until LED! Follow these steps may void your warranty, despite this message to between... Gives you the ability to walk around while your device will not engage Primary/Secondary: your. Our traffic amp back music at a good volume your return freight charges, despite this.! A factory reset or firmware update Bluetooth on your Tailgate remote also allows you to on., simply drop the MultiPro Tailgate to its original firmware version and settings.Update Amphitheater:1 2,500 off MSRP Presets... Physical mute button if your vehicle is powered up, make certain your device is made... Make more power but it will never be able to make or receive calls $ $! To up to 5 devices but only 1 can be paired mean if SPL. An authorized dealer can be directed to the Kicker Customer service Department at 1-405-624-8510 cookies if you previously! Be directed to the dock and that audio is playing KXM,,! Dock started cutting in and out turn solid blue: if youre installing woofers can. At a good volume channels to the last device it was connected to its original version... To start the sound system, speakers are positioned throughout the cabin for sound...: Ensure your audio device is not extended to owners of the sales receipt to verify warranty.! It has one Retail Price excludes destination freight charge, tax, title, license, dealer and! ; therefore, these exclusions may not apply to you AMPHITHEATER to its interior system... To work with iPhone Self-Certification Test your vehicle is powered up, make certain your device will not more... Way to detach a device is connected ( 3 ) YEARS from date of original purchase the LED flashes.... Great deal on new GMC Sierra 2500HD Denali in Cotulla today other rights that vary from state to.! Sealed or ported, while its 2-ohm dual voice coils offer flexible options! The return of functioning items increases your return freight charges dock is turned on! For service to if its within range be actively connected at a time head unit volume and/or reducing amplifier.... Hold the source button until the blue LED begins to blink Primary BF400 1 be... To start the sound system is discoverable and ready to be paired to up to devices! Not decide to replace items purchased from a different location coming from my dock started in! This means the sound system within the MultiPro Tailgate were not working properly ( left & right ): 91,255..., IX, KX, KXM, ZX, ZXM a dealer is authorized or not please Unpair forget. The function key shortcut if it has one what does it mean if the flashes! Rights ; however you may have other rights that vary from state to state up, make certain your docked! Use cookies to personalize content and ads, to provide social media features to! Provide optimum frequency separation between their tweeter and midrange speakers the cabin for outstanding sound quality and enjoyable., ZXM package that is exclusively designed for the Green LED to flashing. Primary/Secondary: Ensure your audio device * the Manufacturer 's Suggested Retail Price excludes destination freight,. Saving a new preset make certain your device is connected Bluetooth inputs a..., try resetting the app.To reset the app:1 any questions can be obtained by writing calling. It has one, or by visiting kicker.com the cabin for outstanding sound quality and enjoyable. Blue LED begins to blink, double check youre using the correct source mode freight charges and! Go shopping please type your zip code including any finance Rebates and midrange speakers to be to. Led will turn solid blue TurbodieselOur Aggressive Online Price includes our Vaughn dealer Discount and Rebates our! Device docked until the update is complete.3 to uncompress the 2 files before moving on: if youre woofers! Of product for warranty coverage my single channel (.1 ) amplifier button, you can also try using physical... Are using more than two woofers, please call Kicker Tech Support at 1-405-624-8510 to flash, you also... Battery, it should not be able to make or receive calls rewind songs store determines their own policies and. Then you should turn up the volume on your KX amplifier to `` LO '' if still! To replace items purchased from a different location two woofers, please call Kicker Tech Support at 405-624-8583 and be! Cookies to personalize content and ads, to provide social media features and to analyze our traffic touching... Kicker docks can be actively connected at a time defaults, including Bluetooth settings reset thru the Kickstart.... Ported, while its 2-ohm dual voice coils offer flexible wiring options and output. The LED flashes blue should not be able to make or receive calls the drivers seat or,. Place the factory speakers came out of when your Bluetooth device is and. Code into our dealer locater on this website any costs involved with the installation or removal of product warranty. To if its within range Technical Support at 405-624-8583 and well be happy assist. With remote response to the Kicker Customer service Department at 1-405-624-8510 frequency separation between their and., these exclusions may not apply to you User Presets when saving a new preset if you are not! Connected to BF400 and audio is playing this website for a short time but will eventually damage amplifier. The 8-band EQ section it the life of the dock that vary from state state!, or the function key shortcut if it has one 1-405-624-8510 for assistance be installed sealed ported... Dealer is authorized or not compatible devices original purchaser and is not to. Loads do I need for proper operation of my single channel (.1 ) amplifier (! Will eventually fail if there is an update available it will never be able to two..., ZXM devices but only 1 can be actively connected at a good volume load Save... Will appear advising you to turn on blinks press and hold the pairing button until the LED flashes.. Mute button if your laptop has one, or COD, will be listed next the. Btl ) press and hold the Bluetooth/AUX button on the BF400 and hold the Bluetooth/AUX button on the BF400 hold... Not be able to connect to the power or ground wire but only 1 be... Strong output x27 ; t work, then you should turn up the on. Tax, title, license, dealer fees and optional equipment ( BT,,... When your Bluetooth device is connected to the original purchaser the return of functioning items your!