It could be a companion, offspring, or romantic partner. A more secure option is to use a password manager. On the website. I contacted someone through the Facebook page, and she said shed pass on my problem to the Trust & Safety team. Crypto company Gemini is having some trouble with fraud, Some Pixel phones are crashing after playing a certain YouTube video. Tap the 3 stacked horizontal lines in the upper left corner Tap Your account settings Tap Account Info Tap the information you'd like to change Update the information and tap Save On the website At the top left, click the 3 horizontal lines Click Account settings Click Your account settings In the event that you think your Instacart account was deactivated erroneously or as an oversight, the initial move towards reactivation is to contact Instacart support. I received an email on Jan 1, saying my membership was canceled. Tap Account information. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. One after another, Instacart has been deactivating accounts belonging to independent contractors without giving them prior warning. Instacart does not condone any sort of discrimination, thievery, or any other activity that may put their customers in an unsafe situation from their employees or independent contractors. If you have an order in progress and the delivery address is incorrect, please contact Instacart Care. You can easily get this issue resolved by following the steps outlined below. You can continue placing orders during these 30 days. Click Account settings. Her account was similarly deactivated and reactivated after a phishing scam, then deactivated again for the inexplicable linked account issue. On the account profile page, display a success or failure message to report the result of linking accounts. Are you looking to cancel your upcoming monthly or yearly. 5. Keep Your Receipt! This call generates the account linking token. Click Change or Create next to the information you'd like to update. If youre curious about the criteria for deactivation on Instacart, we can offer insights. Privacy Policy. Click Your account settings. Need to unlock my instacart account, and need instructions sent to my email GetHuman-mrstech's Report a Problem issue with Instacart from January 2022. Instacart+ members should cancel their membership before requesting to delete their account. It is essential to be able to demonstrate a professional attitude and demeanor. Instacart may have locked your account if you tried too many wrong passwords. Going against these regulations will lead to deactivation of your Instacart account, so it is essential to adhere to them. Log in to help us get you to the right help quickly. Youll need to contact Instacart and prove that the account is yours. You can also base your password on a phrase rather than a word. Unable to load external reCAPTCHA dependencies! You can also include delivery instructions for specific addresses in this section of the app. You might want to change your email address as well if you think someone else used that to try and access your account. If you forgot your password or otherwise cant access your account, you can reset your password. 3. When working as an independent contractor, it is vital to be especially reliable. Consider why Instacart may lock your account and how to get it back. You must complete any active order(s) before requesting to delete your account. You can also include delivery instructions for specific addresses in this section of your profile. Your site offers the ability to link accounts, but it is the customer who initiates the process. Learn how to link a customers Instacart account to their Connect user account. Enter your email address. A favorable experience motivates customers to provide a high rating. But you cant bring your kids or a friend who just wants to hang out. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. The shoppers may be the victims of phishing scams. Call the Link account endpoint with the Connect user ID and the generated linking token. Now you'll be asked to confirm your account. New customers may be eligible . The help email address isn't working and I can't contact customer support without being to access my account. Download the Instacart app or start shopping online now with Instacart to get groceries, alcohol, home essentials, and more delivered to you in as fast as 1 hour or select curbside pickup from your favorite local stores. By creating a single account with the platform, you are also contractually obligated to maintain the security of the Instacart platform. At least one Biden administration official has said its time to reclassify gig workers as employees, which would alleviate some of the uncertainty. When you have changes to your personal information, its easy to update your name, delivery address(es), and phone number on Instacart. This can happen if someone else tries to get into your account. The pandemic has made grocery delivery a crucial service, but the ease with which workers can have their income affected illustrates how vulnerable gig workers like Instacart shoppers are. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. Another option is to get a Google Voice number for free and to use that. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. Your Instacart account might be locked because you entered the incorrect password too many times. There has not been a breach or hack of the Instacart platform. Breaking the rules as a shopper can also get you locked out. The customer clicks Link Instacart Account. Check your email for the reset email confirmation and follow the steps. Copyright 2023 Instacart. To make changes to your name, email address, phone number, or password, follow the directions for the website or app. Account deletion requests are processed within 30 days. I emailed multiple times, asking that someone at least let me know if my account was hacked so I could cancel my credit cards. I was able to get into the account, but when I try to check my past orders, make a new order, or do any . For best results, download the latest version of the Instacart. This policy is designed to ensure a safe and secure environment for their customers and users. Tap Your account settings. They sent me a code to verify my shopper account, then hung. I was worried my account was hacked, so I cancelled all of the credit card accounts associated with the account. 2. Then, you can know what to avoid to keep your account safe. Our top priority is keeping your personal information secure. If the security team identifies any potential fraudulent activity, the account should be deactivated immediately. Tap Your orders. It may come as a shock, but according to the agreements you agreed to, you are not allowed to present the customer with the invoice for the items you obtained for them. It is important to remember that due to the large number of people who have their accounts disabled, the process of appealing might take a longer time. On a checkout page, set up a way to show the discounted delivery amount for Instacart+ memberships. Tap the 3 stacked horizontal lines in the upper left corner, At the top left, click the 3 horizontal lines, next to the information youd like to update, To add an address, enter the address in the, in the upper left corner in the app or on the website, Select the correct address from populated addresses, Make sure the pin on the map matches the correct location. The solution is usually to contact Instacart to reset your password. Log in to help us get you to the right help quickly. When you have changes to your personal information, its easy to update your name, delivery address(es), and phone number on Instacart. Plus, your first grocery delivery is free! Cookie Notice On the account profile page, add a non-editable Linked to Instacart account field or message box that states whether the account is linked and, optionally, whether the Instacart+ membership is active. On a checkout page, prompt customers to link an Instacart account with Instacart+ membership to receive free delivery. You are in breach of Instacarts co-shopping policy if the person accompanying you does not have an account on the platform, as that would mean providing them with unauthorized access. Begin typing to search, use up and down keys to navigate, enter to select, Tap the 3 stacked horizontal lines in the upper left corner, At the top left, click the 3 horizontal lines, next to the information youd like to update, To edit an address, tap the address, edit the address, and tap, in the top right corner, tap the red minus sign (-) next to the address, and tap, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. Coupons Coupons and in-store discounts are sometimes available on Instacart. If you have an order in process and the delivery address is incorrect, please call Instacart Care for help. in the email. Being an independent contractor has many positive aspects, yet a major disadvantage is the possibility of termination without prior notification. No need to stress if you are consistently doing a good job and being responsible, as your Instacart account is unlikely to be deactivated. This call generates the account linking token. To reset your password. Tap the information you'd like to change. For example, you might add the following type of text to your checkout flow: Optionally, check the Instacart+ membership status when a customer signs in to your site so that you can display messages or other incentives. Tracking your order and delivery. Sign up You can find ones for your computer and phone, so you just need to remember the master password to access the rest. Accounts with a good rating are usually sustained. You can continue placing orders during these 30 days. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. If you have an order in progress and the delivery address is incorrect, please contact Instacart Care. Tap Earnings: To use Instant Cash Out, go to your "Earnings" tab so you can view your available balance. and our The grocery aggregator announced Wednesday (Dec. 7) the launch of a pop-up online shop for items eligible with Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs), featuring items . And it's safecontactless delivery is available. Select "Invite Friends, Get $500" from the sidebar. Dismiss You must complete any active order(s) before requesting to delete your account. Reset it Log in Don't have an account? . / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. In this sense, you don't really have to keep your receipts. Nobody enjoys having their package arrive only to discover that someone has tampered with the contents or that some pieces are gone. Phone Number: 1-888-246-7822. You'll see your email address or phone number on the screen. Click Your orders. Log in to help us get you to the right help quickly. Choose any store, fill your cart, then get $25 off your order with no minimum spend,. It is a requirement that all Instacart shoppers possess valid automobile insurance in order to participate in the apps delivery service. Good luck! However, you can submit a personal information deletion request by clicking here, and as explained in more detail in the Privacy Policy. Customers obtain a card in the postal service that can be used to purchase specific items. Instacart Login | Online Account Access | Instacart Log in Continue with Google Continue with Facebook Continue with phone or Email Password Forgot password? If you are driving on a suspended license while on the job, or are the cause of a car accident while working, Instacart may decide to suspend or deactivate your account. Savings on every order. If a 400 response is returned, the Instacart account is not linked. Begin typing to search, use up and down keys to navigate, enter to select. Link. Your APPLE ID was previously used to purchase a SnapChat + - why you see this error? Log in to help us get you to the right help quickly. Some people write their passwords down, but that is risky. When working on gig platforms, the great advantage is that you have the discretion to choose which gigs to accept or reject. on the login page Click or tap Reset it Enter your email address Click or tap Reset Password Check your email for the reset email confirmation and follow the steps If you don't see the password reset email within a few minutes, please check your junk/spam folder. Begin typing to search, use up and down keys to navigate, enter to select, Check your email for the reset email confirmation and follow the steps, If your account appears to be suspended, you wont be able to place any orders. I received an alert saying my account was locked, and I should check my email to find out how to unlock it. Youll receive an email from OneTrust with further instructions. Here is the Instacart customer support contact information: Email: help@instacart.com. How To Track Blue Dart Courier Using Docket Number. Log in to help us get you to the right help quickly. Accompanying another person while you are working as an Instacart Shopper is referred to as co-shopping. Someone might have also tried to hack your account. Shop together. Firstly, users should make sure to follow the terms and conditions of the platform they are using. This error Instacart account to their Connect user ID and the Google Play and the delivery address incorrect! Playing a certain YouTube video cancel their membership before requesting to delete your.! Is designed to ensure a safe and secure environment for their customers and users,. 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