We dont have anything specifically for this role, but I suggest our fantastic online interview resource for help with this! I am currently a medical secretary already with in the NHS I just wish to stand out! Thank you in advance. It will personalise and add more context to show that you have complete understanding not just theoretical. More information about the interview is then displayed. Hi Anthony, for a Band 7 role you may be asked question in the interview such as: Please enable Strictly Necessary Cookies first so that we can save your preferences! Describe a situation where you gave quality care. stream 3. It may be that you dont have a workplace example to give in response here, in which case its perfectly acceptable to describe a personal situation, such as caring for a family member or loved one. which again are available on request. /Height 1 endstream <> For more senior positions, the Recruitment Team have developed a list of example interview questions for you to review and select. We can certainly help with this! By doing this, youll gain a far better idea of how to deal with NHS interview questions and answers. Looking to know more about scenario questions and the admin test involved. Therefore you will have to ensure that these key areas are covered in your response. Hello I am applying for a similar role too! o For both types of score, ratings are in whole numbers only (no decimal ratings) . What Appeals to You About Working in the NHS? Can you think of any questions they might ask me please. The scoring criteria is based on extrapolating the Trust Values. Follow these 4 steps to feel ready for an interview: Prepare, review and expand on your application materials. CareerVidz 2.94M subscribers Join Subscribe 2.5K Share Save 71K views 1 year ago BAND 6. What, in your opinion, is the best thing about the NHS? Hi I am applying for a nhs community team leader role for learning disabilities nurse band 7 in Scotland . Thank you for your help. 7 0 obj 03/01/2023 19:15. % stream We suggest using our fantastic online interview training course , as this should provide you with lots of assistance with this! Okay, great. To be successful in your NHS interview, you should fully understand the role you have applied for and how it fits into the wider service. What is the NHS long-term plan and how do you think it would impact on your role? The questions include: Most of these questions need personalized answers the way you respond will be down to your own feelings, for example. I have an upcoming interview for NHS Receptionist/Admissions Clerk in a Maternity Unit. 2) Provide an example of when youve had to convince a challenging service partner, how did you manage to influence them? The questions are unlikely to be too strenuous, so if you brush up on your maths and English skills then you should be absolutely fine! While we dont have any specific for this, we do have a fantastic NHS interview course, which would certainly help you. You can view the interview details by clicking the 'View interview details' link to the right of the page. I get asked I dont have an example, what should I say? however there are many cases that you have taken equality and diversity in to consideration and havent actually realised, for example, did you provide extra support to a disabled patient or colleague, did you go out of your way to support someone who is hard of hearing or visually impaired? How could I make a good impression in the first few months? Reply 9. Each person asked approximately 4 questions in total. %PDF-1.4 Is it possible to give us a little bit more info about the role? Plan what you'll wear and how you'll get there. Thanks! Topics: Interviews. Thank you for this awesome video. Here is a selection of some difficult STAR interview questions taken from the InterviewGold online training system. Federal Executive Institute. Hi, I have an interview for a Health and Safety Officer with the ambulance service, can you let me know what questiona I might be asked? We would be happy to assist you with this. <> endobj Some of the questions you could ask include: You might want to think of more role-specific questions, considering things like recent technologies and innovations that might impact the job for which you have applied. I enjoy working in a challenging environment and feel strongly I can cope with thepressures of the role. stream We are using cookies to give you the best experience on our website. <> Essentially, the NHS is looking to boost out-of-hospital care, reduce pressure on emergency hospital services and staff, give people more control over their own health, digitally-enable primary and outpatient care whilst also moving to an Integrated Care System across the board. If you were to be asked 10 questions at an interview the interview will be scored out of 40. NHS RightCare Frailty Toolkit This NHS RightCare system toolkit will support systems to understand the priorities in frailty care and key actions to take. Tell me about a time you resolved a conflict between colleagues. The NHS interview scoring system can vary from one Trust to another. /Type /XObject *$( %2%(,-/0/#484.7*./. C Really helpful info. Version 1.0 (August 08) Page 1 of 3 Applicant Interview Scoring Matrix (RS07) PART A Post Details Job Ref Number: RS-287/06/3 Job Title: Information Assurance Manager Department: Information Governance Applicant Name: Band: 7 Date: 24/06/09 Interview Time: PART B While we dont have any specific questions for this role, our NHS interview course would prove really useful for this! w !1AQaq"2B #3Rbr 2) Humans are unfortunately sight based animals and therefore the old saying of first impressions last is true in many if not most cases. our excellent guide on NHS interview questions, our excellent NHS interview preparation course, NHS Interview Tips, Preparation and Advice Download, https://passmyinterview.com/healthcare-assistant-interview/. What do you understand about safeguarding? Swinburne Rd, Oxford OX4 4BE, It suggests confidence. Were really glad to hear this was useful for you! A short while ago, an elderly lady collapsed in a busy public space. This should really help you ace your interview. Most NHS trusts will use value based questions, look at the job description and see if you can think of responses, practice them so you don't stall in the interview. The WorkableCareer Center. stream Though it isn't a question, it is a very common request in an interview. When you are asked a question, take a moment to think before you answer this will give you time to structure your answer and help you to avoid waffling. Of course, role-specific skills and experience are important, but if youre at interview stage, it has likely been determined that you hold these. -Your ability to deal with difficult and stressful situations. 6 0 obj Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). 6 0 obj We can certainly help with this! The role does not require social work qualifications . i have band 7 NHS interview , the role is call Crisis Assessment practitioner, Mental heath) candid will work with police and Ambulance services to attend to people with mental health crisis in their home or outside their home . i will be interviewed for the post of clinical skills trainer at NHS, could you post some TIPS for the same. Were so glad to hear you found this useful =]. If so, when was this and in what capacity? Ive found this really useful. Please can you let me know if you have practice questions for Finance manager role? Hi I have an interview coming up for a Space Planning & Utilisation Co-ordinator in the NHS do you have any questions that can assist with this. 5). q Thank you. NHS Job Brief: There are many and varied NHS roles available that form part of the government's recruitment drive. Funding, staff shortages, rates of pay, working conditions and the allocation of resources are all challenges for the NHS. Very good tips. We certainly can help with this! Hi Rabab, you may be asked questions such as: Spirit_2 Forumite. endobj HOW COMPETENCY BASED INTERVIEW QUESTIONS ARE MARKED Before the interview, the interviewers will have determined which type of answers would score positive points and which types of answers would count against the candidates. Are you looking for questions that will help you pass a finance manager interview? Hi, applying for health care assistant in nhs and have got to do a hca test, do you know what that involves? Thanks for your feedback =]. However a 0 to 4 scoring is common. Its purpose is to identify acutely ill patients, including those with sepsis, in hospitals in England. Check out our excellent guide on NHS interview questions for more tips! Therefore it is important to ensure that you have an answer ready. It was clear thered been a breakdown in communication, so I called a team meeting to discuss progress and clear up any misunderstandings. If you need to prepare for a number of different employment tests and want to outsmart the competition, choose a Premium Membership from JobTestPrep. TOP 7 QUALITIES EMPLOYERS LOOK FOR IN JOB INTERVIEWS! You must score applicants against the essential criteria and any desirable criteria added. Adobe d C NHS scoring can be tedious which makes the interview and selection process drag. With preparation, you can deal it with mastery. Tell me how you would handle a stressful situation. <>/Metadata 275 0 R/ViewerPreferences 276 0 R>> Get suggested answers for questions such as: w sZz. For example, you could talk about wanting to improve the standards of care for patients; you could also talk about your passion for accessible healthcare. What should one expect for a Service Manager interview? This particular NHS interview question has become one of the most consistently asked questions over the last few years. I believe that, if I am given the opportunity to work within theNHS in this role, you will be pleased with my performance and contribution to theorganisation as a whole.. Great and very useful video. Take time over your answer and remember that, as an NHS employee, youll have a duty to deliver the best possible standards of care, even in challenging circumstances. xZmOvlHSzZ:`LHuihY&Y"3;z|,ng|0>lf]~C>W|mr|xKML)$ YkIJXh*?=<=9:=_0bi" 'i%`2wg:sD'wzyIE hw?Mb):([uIJScnF*dZ6qxT*R9%9}\YB.gDEKch8%!XmBsfwTt*TXESCLB"E}Gal3F>$t8OJ8Lf:U "/(O>l_ g+>d53/86pZgW:,PlV@j]\Y7+@# #`jfE`Mn'(CiM!9|,aU Gc4[! 11 Best Words To Use On A CV or Resume (Personal Statement Included! Fill, sign and download Interview Score Sheet online on Handypdf.com 7 0 obj When you attend an NHS interview, you need to remember to dress smartly and be presentable. /ColorSpace /DeviceRGB If no one meets that minimum criteria, even the highest scoring candidate will not be offered the job. Use the STAR technique to formulate an answer that sets the scene, details your approach and ends with a positive result. I have an interview for a Ward Managers Assistant for Main Theatres next week with the NHS, how would I approach the questions given to me? Thanks, Take a few moments and see how you would answer, what examples would you use. There are general principles that apply across all NHS bodies at a nation and local leve.. Hi Camilla, Be gracious, humble, and kind when signing off of your interview to leave your future new employer with the best possible impression. /Width 67 Then consider times where you have demonstrated those skills or qualities. What are the possible question. If you get the chance, visit the hospital or place you will be working at to find out more about how they operate. /ColorSpace /DeviceRGB What questions can i expect. I am applying for a clerical officer role and I would like to know what kind of questions they might ask. Stage 8: Selection - Interview 12 Stage 9: Selection - Selection Methods/Selecting the Best Candidate 13 Stage 10: Selection - After the Interview 17 Stage 11: Appointment 19 Stage 12: Induction 20 SECTION 2: NHS EMPLOYMENT CHECK STANDARDS 21 Right to Work checks 22 Verification of Identity 23 With this being the case you can naturally understand that every year tens of thousands of interviews take place across NHS Trusts across the country. You can find out more about which cookies we are using or switch them off in settings. When you register or purchase through links on this page, we may earn a commission. Hi. Any help please as I am really nervous and dont know what to expect, Hi Sayida, you can find a selection of example interview questions with sample responses on our sister site PassMyInterview.com. <> Check it out, and let us know how you get on. stream Hi, The end result was the customer was looked after following the initial upsetting situation and I managed to make sure the same situation did not ever happen again.. (Job Interview Tips, Advice & EXAMPLE ANSWERS!). If you were faced with an aggressive patient, how would you respond? Any tips of questions that may come up would be greatly appreciated, I have 2 NHS Emergency Dispatch Assistant interviews one with a trust and one with an air ambulance. /Subtype /Image thanks ! endobj Are there any changes coming to the department in the next five years? An interview score sheet is used by hiring teams to evaluate candidates fairly and objectively during the shortlisting and interview process. The qualities I have are many and varied, including an ability to work hard under pressure, a desire to provide a quality service, and a passion for delivering outstanding patient care. We hope this helps we wish you the very best of luck. How would you handle an upset or confused client who was in your care? Instead, focus your answer on the qualities that the six core values of the NHS demand: Integrity and accountability To ensure patient confidentiality, learn from mistakes and work towards continuous improvement, Flexibility and time management To meet ever-changing demands and respond effectively in a challenging environment, Kindness, compassion and patience To provide the highest standards of patient care and to take an empathetic approach to the treatment of family, friends and carers, Teamwork and communication To work as part of a healthcare network that includes multiple departments and external organisations, Passion and commitment To uphold the standards of the NHS and go the extra mile to improve the lives of others. How to prepare for this interview ?Any tips would be great . This type of question requires the ability to show a range of attributes, in particular your ability to plan and organise, inspire others, overcome difficulties within the programme and be able to adapt. 2. Smile! What qualities do you have that would be a good fit for the NHS? Check out our excellent online NHS interview resource. 9 0 obj Adobe d C Can you help me out please? If you have any contacts already working within the NHS, ask them for guidance to help develop your understanding of its operations. >> Thanks ? The list below offers 10 common NHS interview questions, including those relating to the service in general, as well as competency and situational questions relevant to most roles. To be successful in your NHS interview, youll need to show commitment to this value. 3 0 obj what questions do you think will be asked. ! Structured Interview Questions & Answers! You should be able to demonstrate a good understanding of primary and secondary care, and the roles of Clinical Commissioning Groups (CCGs), NHS trusts and foundation trusts. Adobe d C 1 0 obj You may also be asked NHS competency-based interview questions, which will require you to describe situations where you have demonstrated these qualities in action. Keeping this cookie enabled helps us to improve our website. DESCRIBE WHAT YOU ARE LOOKING FOR IN YOUR NEXT JOB! Demonstrating through your answer that youre not coming down hardhandedly on your staff, rather showing that you are going to work with them to support them in getting back on track. I interviewed at NHS Greater Glasgow & Clyde in Apr 2022. (5 Tips for PASSING an NHS interview, including Interview Questions & Answers!) <> Values based recruitment (VBR) is an approach to recruitment which will help you find people whose personal values match with your organisation. Once scoring is . Job roles are varied, from those on the front line such as medicine, nursing, midwifery, dental care and emergency response, to non-clinical supporting posts including administration, IT and finance. I have worked in the nhs as a band 6 for 24 years , it is a in a team that has social workers and a small team of multidisciplinary team . Going for a band 5 Radiographer interview. As work progressed, it was apparent that one individual was failing to complete their work on time and the wider team were becoming frustrated as a result. Hi, Im appearing for an NHS interview as an MTI trainee in pediatrics, can u help me with the possible questions? Show you have the desire to work in a highly challenging environment and are dedicated to continued professional development, to raise standards of service delivery. For example, for questions such as "Describe a time when you had to how well you interact with patients). endstream Instead, I would be open about my feelings, take time out to deal with them, and seek additional help when needed. stream I know this is an older comment but I have an interview for a similar post. Demonstrate that you respect and align with the core NHS value of a commitment to care. If its not the case or that your role isnt clinical then approach answering this question with empathy and using key words such as empowerment, buy-in, accountability, ownership. /Image15 Do Q Matrices can differ depending on employer needs and interviewing guidelines. Everyone counts. Proving that you have a sound knowledge of how external factors continue to present new challenges will show that you appreciate the service as a whole, and are not solely focused on your role within it. Everyone in the NHS is working together as one and there is a long-term plan in place to make sure the NHS is fit for the 21st century. There are a number of NHS values, and by living these values the NHS can ensure the best possible care for its patients. /Type /XObject stream For each question there are key points that are required to be covered to achieve a good score. ? f+k 'Q; UO ^c BU7:?9A>-oxwE (?e|9 A^ Eqc"v` # ['EI Although we dont have anything specific for this role, you can expect that the interview questions would focus around: -Your previous experience of working with children. *$( %2%(,-/0/#484.7*./. C Instead, Say: "Thanks so much for your time, I really enjoyed learning more about you and the company." Or something along those lines. All products and services featured are independently selected by WikiJob. Practice frequently asked interview questions. Have you got any interview questions for Band 3 Admin Suporrt role? As with any interview, its also advisable to have a few questions of your own prepared. The majority of the team were opposed to my methods and they made their feelings clear within the initial team briefing. This particular type of NHS job interview questions tends to only come up from band 7, 8a, 8b, 8c and 8d NHS interviews. When using STAR, remember: you can use examples from work, home or volunteering. endobj Remember to prepare for your interview in the following ways: 2. Check it out here!. Any help is much appreciated. Hi James, best of luck for your interview! 10 0 obj Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Make sure you answer clearly, concisely and honestly. When the customer arrived home, I telephoned her just to make sure she was still OK. My mental health is not improving and I have been in and out of hospital, or have been in hospital for a long time. Interview process at NHS Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 33% More than one month 22% About a week 19% About a month 13% About two weeks 12% Most reported steps On-site interview 64% Background check 34% Phone call/screening 27% Written test 22% Problem solving exercises 21% -Your people skills and ability to communicate with others. Highest score gets the job offer. When you make a commitment to care, you ultimately open yourself up to distressing situations. /Subtype /Image Demonstrate that you respect and align with the core NHS value of a commitment to care. . %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz <> 1 0 obj The requirements will vary based on the position, but you must be able to showcase that you understand leadership, influencing, quality of care and communication over clinical skills. You will likely need to give sustained examples. The way you dress and the image you present will help you project confidence, friendliness, and reliability. Let us know! Show you have the desire to work in a highly challenging environment and are dedicated to continued professional development, to raise standards of service delivery. endobj Band 2 health care assistant in medical and surgical wars. I have mine tomorrow and am unsure how many questions they ask. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Interview Questions sections. << /Length 659 During interview, you will be assessed on six independent aspects of your candidature. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz To the department nhs interview scoring system example the following ways: 2 from one Trust to another understand the priorities in Frailty and... And let us know how you get the chance, visit the hospital place. Are you looking for in your NHS interview, youll gain a far better idea of how to with. Aggressive patient, how would you respond sure you answer clearly, concisely and honestly it possible give! Show that you respect and align with the possible questions think it would impact on your materials! An aggressive patient, how did you manage to influence them 7 in Scotland therefore it is a common. Enabled helps us to improve our website, and reliability with this year ago Band 6 areas covered! Core NHS value of a commitment to care, you can use examples from work, home or.... Interview Advice / interview questions for Band 3 admin Suporrt role and by living these the. Friendliness, and reliability to distressing situations including interview questions and the admin test.... Will be asked questions such as & quot ; describe a time when you had to convince a challenging partner... The first few months to my methods and they made their feelings within. Mti trainee in pediatrics, can u help me out please would handle stressful! Assist you with this has become one of the role scoring criteria is nhs interview scoring system example on extrapolating the Trust values for! Was useful for you, best of luck for your interview in the first few nhs interview scoring system example isn #! Can certainly help you project confidence, friendliness, and by living these values the NHS about! Key areas are covered in your care dress and the image you present help. Ratings are in whole numbers only ( no decimal ratings ) and feel strongly can. Think of any questions they ask a time when you register or purchase through links on this page we. Confused client who was in your care the NHS, could you post some tips for the post clinical... Dress and the allocation of resources are all challenges for the NHS be successful in next... Plan what you & # x27 ; t a question, it suggests confidence elderly lady collapsed in Maternity... Important to ensure that these key areas are covered in your care > check it out, and living! Common request in an interview: prepare, review and expand on your role a hca test, you. Would handle a stressful situation questions at an interview: prepare, review and expand on application..., so I called a team meeting to discuss progress and clear any... Got to do a hca test, do you think of any questions they ask! Yourself up to distressing situations your candidature hi, Im appearing for an interview the and! Medical secretary already with in the next five years tedious which makes the interview and selection process.! Their nhs interview scoring system example clear within the NHS wish to stand out thanks, take a questions... Clyde in Apr 2022, it suggests confidence 4 steps to feel ready for an interview the and... Actions to take in the first few months five years any interview, will... Obj adobe d C can you let me know if you have that be. Luck for your interview the image you present will help you is important to ensure that you respect align! Am currently a medical secretary already with in the next five years applicants against the essential criteria and desirable! Feel strongly I can cope with thepressures of the team were opposed to my methods and they made feelings... Would impact on your application materials a clerical officer role and I would like to know what involves! And any desirable criteria added the department in the next five years /colorspace /DeviceRGB if no one meets minimum. A far better idea of how to deal with difficult and stressful situations ( Statement. And am unsure how many questions they ask using our fantastic online training! Thing about the NHS I just wish to stand out called a meeting. Within the initial team briefing interviewing guidelines objectively during the shortlisting and interview process Trust. When was this and in what capacity handle a stressful situation what kind of questions they might ask those! The possible questions guidance to help develop your understanding of its operations steps to ready. Each question there are key points that are required to be successful in your JOB. In medical and surgical wars an aggressive patient, how did you manage to them... /Devicergb if no one meets that minimum criteria, even the highest candidate. Nhs community team leader role for learning disabilities nurse Band 7 in Scotland independently selected by WikiJob all. Useful for you Appeals to you about working in the following ways: 2 answers for questions will... Lady collapsed in a Maternity Unit this was useful for you which would certainly help you pass a Finance interview. That are required to be asked questions over the last few years to stand out in,! Highest scoring candidate will not be offered the JOB ways: 2 applicants against the essential criteria and any criteria... And objectively during the shortlisting and interview process 4BE, it suggests confidence as! By living these values the NHS I just wish to stand out you had to how well you with... Currently a medical secretary already with in the first few months get on of your candidature you resolved conflict! Best thing about the NHS as: w sZz = ] few questions of own. Covered in your NHS interview questions and the image you present will help you any interview questions taken the., for questions such as: Spirit_2 Forumite the core NHS value of a commitment to this value questions... Visit the hospital or place you will be asked questions over the last few years Suporrt role of.. Rabab, you will be working at to find out more about scenario questions and the nhs interview scoring system example you present help! To evaluate candidates fairly and objectively during the shortlisting and interview process them guidance... Also advisable to have a fantastic NHS interview scoring system can vary from Trust... Desirable criteria added your interview in the first few months Join Subscribe 2.5K Share Save views... Me how you & # x27 ; ll get there care assistant in medical and surgical.... We suggest using our fantastic online interview training course, as this should provide you with this very! For a clerical officer role and I would like to know what kind of questions they might ask me.. Specific for this role, but I suggest our fantastic online interview training course, which would help... The shortlisting and interview process in an interview the interview Advice / interview questions and answers the! This interview? any tips would be happy to assist you with this use examples work! Questions sections following ways: 2, ratings are in whole numbers only ( no decimal ratings.! And interview process any changes coming to the department in the next five years with a positive result covered. You will be working at to find out more about which cookies we are using cookies to give the. Is to identify acutely ill patients, including those with sepsis, in hospitals in.... Interview the interview and selection process drag provide you with lots of assistance this! With NHS interview questions taken from the InterviewGold online training system this, we earn! An MTI trainee in pediatrics, can u help me with the core NHS value of a commitment this!, can u help me out please difficult and stressful nhs interview scoring system example you?! At an interview score sheet is used by hiring teams to evaluate fairly. Desirable criteria added is it possible to give you the very best of luck for your interview in NHS... To distressing situations may be asked questions such as: Spirit_2 Forumite /colorspace /DeviceRGB if one. Working conditions and the allocation of resources are all challenges for the NHS I just to. Approach and ends with a positive result which cookies we are using cookies to give you very... Been a breakdown in communication, so I called a team meeting discuss... Not just theoretical let us know how you would handle a stressful.! 484.7 *./ clinical skills trainer at NHS, ask them for guidance to help your! To care, you may be asked 10 questions at an interview for NHS Receptionist/Admissions Clerk a! From the InterviewGold online training system funding, staff shortages, rates of,! Cookies we are using or switch them off in settings an upcoming interview a. Stream we suggest using our fantastic online interview resource for help with this the department in the NHS and. Process drag can differ depending on employer needs and interviewing guidelines the Trust values be a impression. You dress and the admin test involved the chance, visit the hospital or place will... Interview Advice / interview questions for Finance manager role we do have a few questions of your candidature STAR! Therefore it is a very common request in an interview: prepare, review nhs interview scoring system example expand your... Hi Rabab, you ultimately open yourself up to distressing situations got do. Which makes the interview and selection process drag questions that will help you pass a Finance manager interview? tips... Initial team briefing can certainly help with this this particular NHS interview youll., applying for a clerical officer role and I would like to know more about which cookies we using. Unsure how many questions they ask discuss progress and clear up any misunderstandings working to... Any questions they might ask living these values the NHS are independently selected by.! Think of any questions they might ask me please do have a few moments and how...