There are two ways you should try to resolve the error: Go to Settings > Shipping > Carriers & Fulfillment, and click the Settings link for your FedEx account. Stay current with customer information its easy, and its free. For the How do you want to lookup and import information screen, choose After I enter a lookup value, then Click on Continue. Start shipping freight with FedEx Ship Manager. Expand Security folder then right-click Logins and click New Login. In order to get access to the API integration artifacts and documentation, please accept the invite. In the Lookup Value window, type in the Acctivate sales order number and press OK. Map the FedEx data to the following FIELDS in the Select your field dropdown: If you receive the pop-up message when mapping order number to PO Number, ignore it. If you create your organization, you will automatically be listed as the Admin of that organization. Yes. As Admin, you are able to invite any team members that need access to the project or organization. The error message should disappear and display a rate from FedEx. Enter multiple email addresses by hitting a space, comma . View the API's docs to learn more about request and response elements, examples in your programming language of choice, error codes and more. The first step is to create the import map. All you have to do is click on the caret beside the role or project and a dropdown will appear with options to choose from. Are you an existing Web Services or FedEx Ship Manager Server Customer? Your FedEx Customer Technology Consultant (CTC) and Compatible Channel manager can help you select the right APIs for your solution as per your business needs. The first step is to create the import map. we are using traditional XSI setup for connecting with DHL,UPS..We get number ranges(from DHL,UPS..) and are able to print labels directly from our R/3 with very few RFC's We want to add FEDEX. To create FedEx labels, ShipStation must register each Ship From Location in your account with FedEx. The following process diagram illustrates the whole integration. When all required information for the shipping label is complete, you can request a courtesy rate quote to preview shipping charges, cancel the shipment or generate the shipping label, which is printed from your browser on a laser printer. SelectSenderfrom the Databases menu. Select the option Both Import and Export and click OK. Click OK. Due to licensing constraints, once FXI is loaded on a system, the integration wizard disappears. In the Sender Information section of the Shipment Details screen, the default sender for the return address (e.g.,ABC John Smith) displays in the Change Return Address field. Select Process Transactions from the PassPort drop-down menu at the top of the screen. Use the option to call stored procedures for quick and easy data entry. No data in the FedEx software will be lost. For more information, see theFedEx Service Guideor contact your FedEx account executive. To ensure it worked, go back to theOrderstab and try to get a rate for the same order that returned the error. You can process a shipping label up to 10 days in advance for FedEx Express shipments (5 days in advance for FedEx Express Freight shipments). Click OK. For more information, visit Data Security Page. Now you can continue with the UPS or FedEx shipping workstation setup, Microsoft Excel query, etc. With current backup files on hand, you can restore a database from the backup if a database is corrupted, damaged or lost on your FedEx Ship Manager Software system. The server is the Hana Database IP and port usually 30015, please check with Basis. For more information about ODBC connections to SQL server, check out our docs page. 03:07 PM. Setup FedEx Ship Manager software for Integration. The View/Edit Domestic Shipping Profile screen displays. Similarly, we will have to code an update function to read the ZZ1_TRACK_SHIPMENTS Table to read tracking and costs that can be invoked at goods issue or before PGI. Select Don't Show and click OK). On the View/Edit Recipient screen, click OK. On the View Address Book screen, click OK. How can I add a record to the Sender Database? Depending on your setting, the CSV file you specified will populate with shipping information and will be waiting for you to import the data into Sage 100 ERP. If you are a new customer or currently on version 2450 or above, download FedEx Ship Manager software version 3621(family series 3600). Enter a fixed or variable amount and click OK. Then click OK on the View Shipping Profiles screen. Destination- For Where do you want to send shipping information, choose the location where Sage 100 ERP is set to look for the CSV import file. This simplified the integration and also saved us on the licensing and maintenance costs if we had used a third-party solution. Select OrdersAvailableToShip from the TABLE dropdown. This import ability is a standard part of FedEx Ship Manager. FedEx Service Type: Text Field, Drop-Down Values, Not Required. How do I update my sender information, including account number, address or telephone number? Download and install the printer driver that matches your printer and system: MicrosoftWindows10 Download Zebra Printer Driver USB, Parallel Ports, Serial Ports Version 4.7.0.0,Version 4.6.1.2, MicrosoftWindows8.1 Download Zebra Printer Driver USB, Parallel Ports, Serial Ports Version 4.7.0.0,Version 4.6.1.2, MicrosoftWindowsVista (Classic View), MicrosoftWindowsXP MicrosoftWindows7 Operating Systems Download Zebra Printer Driver USB, Parallel Ports, Serial Ports Version 4.7.0.0,Version 4.6.1.2. Use the resulting Shipment Details screen to complete the shipment information. For details, refer to the User Guide. For FedEx Express, select theExpress Domestic List Ratescheckbox,Express Domestic Discountscheckbox andExpress International Ratescheckbox, as applicable. You can selectInternational Field Preferencesfor international recipients, but a different set of preferences displays. Acctivateuses a Microsoft SQL Server database. An Admin can invite users to join their organization, assign them to roles and projects and manage shipping accounts. If you have no shipping accounts associated with your organization or if the EULA has not been signed for shipping accounts that are added to your organization, they will not appear in the dropdown. If you want to add system numbers, please contact your FedEx sales professional. To accept the invite, you will need to either log in with your FedEx User ID and password or create a new one if you dont already have credentials. The session for the token is valid only for an hour, so you will need to programmatically code your application to refresh the token before the session expires. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. This API allows you to process and submit shipping requests to produce a shipping label or return label and cancel shipments before they are tendered. Can there be more than one meter number per FedEx Ship Manager Software or FedEx Ship Manager hardware account number? Click OK when you are finished, then click Continue. The money-back guarantee does not apply to these shipments. Request that FedEx notify you, a recipient and up to six other email addresses of exception and delivery information as it becomes available. For your convenience, you can set up your FedEx Ship ManagerSoftware or FedEx Ship Managerhardware account so that your handling charges are added to the rate quote you receive from FedEx. For more information, see the, What's the difference between FedEx Priority Overnight, Find the answer to this and other service questions in the, Accessing, Upgrading, and Setting up FedEx Ship Manager Software. Before backing up databases, close your shipments manually. You are now able to retest your implementation in the production environment using sample data. Enhance your shipping experience with free downloads of FedEx Ship Manager Software patches/hot fixes. From presentations and flyers to newsletters and brochures, you can customize and even save your documents for easy reordering. Choose With SQL Server authentication option. Capturing and sharing critical trade information as early as possible optimizes the customs clearance process. Next, your production API Key and production Secret Key will be displayed. If you're shipping a package within the U.S. or Canada, click the Ship tab at the top of the screen. Is not fully encased in an outer shipping container. Select docs for the APIs on your Test Keys page and read the business context to best understand how to use the selected API. Verify that the received API call responses are matching those shown in the documentation. Check out the FedEx Electronic Trade Documents job aid to discover the benefits of submitting your documents electronically and how to get started. Download complete instructions. You can always add/remove countries at a later time. The default value of this element is set to False. This will allow the SAP user to write and read from these tables. The additional handling charge option is now enabled. After all APIs have been certified and enabled, update your API requests by replacing the test URIs, keys and shipping accounts with the production URIs, keys and shipping accounts. If your organization has already been created, ask the Admin of the organization or FedEx to invite you to join. This cmd process has been open and doing nothing for the past 15 . Check the Include Additional Handling Charge option in the Handling Charge section. From a neighbor, building manager or other person at a neighboring address. Select the FedEx pickup location (a designated FedEx Office Print and Ship Center, FedEx Office Ship Center, or FedEx World Service Center ) by using the drop-off locator (contact your FedEx customer integration consultant if you need assistance). Review example requests for the endpoint that match your desired integration. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. FedEx Ship Manager at fedex.com The Lookup Value window will appear. Net Charge (Under Customer Rates and List Rates). To create your own organization, click on My Projects and then click the "Create Organization" button. Typically whenever a Profile is setup in FedEx, it will automatically load the profile whenever FedEx Ship Manager starts and you will see the input box for to type in the Order Number you wish to ship. Use the resulting Shipment Details screen to complete the shipment information. Go to the Integration menu and select FedEx Integration Assistant. Request to have your FedEx Ship Manager hardware system upgraded to the current version. If you have any questions or need assistance using FedEx Ship Manager Software, please call the FedEx Ship Manager Technical Support Center at 1.877.FDX Assist 1.877.339.2774. The information is read from Sage 100 . Yes. The procedure and the screens shown are from Version .2361-a. In FedEx Ship Manager, users must set up the Integration between Sage 100 ERP and FedEx Ship Manager using the FedEx Integration Assistant. Whether a user has accepted the invite yet or not, you can quickly update their projects or roles straight from the Users tab on the Organization Administration screen. * Certification The process defined by the FedEx Compatible Program to satisfy Program Compliance requirements. To learn more about which roles are best for whom, view our Organization Administration Guidelines. If someone changes the default sender for the return address and you need to change it back, select the ABC Return Sender option (e.g.,ABC John Smith) from the Change Return Address drop-down menu. What special services are available with U.S. shipments? Now you can export DHL recipient databases for import into FedEx Ship Manager Software. If youre close to a computer, youre close to having finished pieces! SelectConstantas the Behavior and chooseThird Partyfrom the Field Values drop-down menu. Select an API to discover its overview, change log and key features. This is available when you have scheduled a pickup. Refer to LTL Freight API to manage Less-Than-Truckload Freight shipments (FedEx Freight). Get access to FedEx APIs by creating a user ID. Download the Fedex Templates here FEDEX. The following section will help in setting up FedEx Ship Manager. Username will be shipper. Go back to Salesforce to fill out the Product Information Worksheet (PIW) and list out the APIs you would like to have added to your solution. How can I fix that? Import the FedEx Ship Manager Software address book into fedex.com. Can I print a label for a shipment that will be sent tomorrow? Create shipment profiles to accelerate the shipping process. FedEx/UPS Technical support will readily help you with this part. Give your project an identifiable name that's unique to your organization. The following setup will allow the auto-population of the updated Shipping address, Carrier accounts, customer preferred shipping methods in the shipping software screen and the automatic export of the costs and Tracking info back to SAP Delivery document using plain old ODBC and some AMDP calls. When the View Shipping Profiles screen displays, select a profile (e.g., Default Domestic Shipping Profile) and click View/Edit. Click Next to proceed If you have any questions or need assistance using FedEx Ship Manager Software, please call the FedEx Ship Manager Technical Support Center at 1.877.FDX Assist 1.877.339.2774. Select Yes and Save the name as MyProfile. Once the package is Shipped, open Control and look into the UDF's of that Order for shipping information for that package. You can also display rate quotes automatically for all shipments when you enter minimum shipping information. You receive the error"Unable to register meter: Shipping address provided does not match our records"when getting rates or creating labels with FedEx services. When this process is done, restart the FedEx Ship Manager and try again. FedEx is unable to process your request. Get an overview of EEI. The Add Sender screen displays. Select Senders from the Databases menu at the top of the screen. To view shipping accounts associated with your user ID, go to the Ship Admin page. (Bottom of list). If so, you can still access the Developer Resource Center. For FedEx, you can find the Integration editor under menu Integration and we can configure both import and export in the same profile. The new carrier services will appear in the Service type field ofShip Manager (as shown to the below). Select your system number and click Modify. Tcal876 1 yr. ago. We have updated our list of supported web browsers. For instructions in convenient PDF format, clickPrinter Support Guide. v1. If youre a FedEx Ship ManagerSoftware PassPort user, follow these steps: To find out how to export from the hold file or to get other details, refer to this helpfuljob aid. Select ODBC (Open Database Connectivity Data Source Name) Choose ControlSQL from the Data Source list. Note that Internet Explorer is no longer supported. Enter an order number from Acctivate and check to ensure it imports correctly. Spice (1) flag Report I'm a employee and trying to use ship manager to create labels. To keep your production Secret Key secure, we only display it once. LAST UPDATED. Using the DSN connection, we are now ready to map and develop the Integrations. *, If you plan to use FedEx SmartPostReturns or FedEx FreightLTL, select Yes. FedEx Shipment Date : Text Field, Not Required. Parse pak is used to automatically divide the total weight of the shipment among all packages in a multiple-piece shipment. An example would be Shipping Codes. On the My Projects page, an Admin or Contributor can create a project by selecting the Create Project button. View the FedEx Service Guide for additional information. To begin, click the Add Users button from the Users tab of the. Associate fields using the following: (after first field is associated, you will receive a pop up box. You can have many users associated with your organization, but you cannot have many organizations associated with one user ID. The most common method for connecting to a SQL Server database is via Open Database Connectivity (ODBC). Choose a role if default option of Viewer doesnt match the users needs. The procedure and the screens shown are from Version .2361-a. Why can't I see my shipping rates? This will be the case if you are using any other other programs called FedEx Integrator to integrate to QuickBooks. Can I add handling charges to a multiple-piece shipment? The information is read from Sage 100 ERP using Open Data Base Connectivity (ODBC), which requires that a Data Source Name (DSN) be defined. Are you an existing Web Services or FedEx Ship Manager Server Customer? Exit the FedEx software, click on Windows Search and type Run. You will have 24 hours to accept their invite, but if you miss this window of time, you can ask them to resend it. Select the Don't Show option and click Yes on the popup window. FedEx Ship Manager Lite. Open Database Browser and go to Advanced tab. Once these are developed, we can easily port to other shipping stations by simply copying the Integration Profiles. Update the FedEx Account Address to match your FedEx Shipping Address, then click Confirm. You will have 24 hours to accept their invite, but if you miss this window of time, you can ask them to resend it. From there, you can add users by completing the following steps (those that are marked with an * are optional): Enter the email addresses of the user (s) needing to join your organization. In either case, the rate you receive may be different from the actual charges for your shipment. ClickAdd. Parse pak is faster than entering information for each package. The Add Recipient screen displays. First, enter the Email Address and select the Email Language from the drop-down menu. From there, you can add an existing shipping account to your organization by completing the following steps: Enter your account number, any account nickname and billing address associated with the account. FedEx Ship Manager Software and FedEx Ship Manager hardware display only the special services that are available for your shipment. The following procedure can be used from a shipping workstation or any computer on the local network that needs direct access to the Acctivate database. The recipient can leave a signed FedEx Door Tag authorizing release of the package without anyone present. If you go to the tab at the top Databases > Sender, then edit the sender, uncheck the box that says Use only as return address and set the shipping profiles on the bottom right to Default then save and exit, this fixed it for me. Either create an organization if one does not yet exist for your company or join your companys existing organization. Has anyone else experienced this? Map the FedEx data to the following FIELDS in the Select your fields dropdown: * There is a known issue in FedEx with saving the defaults for Carrier Service, Package Type and Bill To if you do not have a default value for Weight also mapped. I'm currently waiting on a response to see who I can contact to get it working. Open Data Sources (ODBC) Click Add on the System DSN tab Choose SQL Server from the list and Click Finish Choose a Name and Description and the Microsoft SQL Server for this data source connection. Access up-to-the-minute information on our printer solutions, get answers to FAQs and learn how to install your printer driver.Printer Support Guide does not currently include Windows 10. To accept the invite, you will need to either log in with your existing user ID and password or create a new one if your existing user ID is already associated to an organization. A residential address is a home or private residence, including locations where a business is operated from the home. Note: Make certain that FedEx is selected in the Carriercolumn and that the Active box is checked. You can choose to print at any FedEx Office location or have your final pieces delivered directly to your home or office. Handling charges are added to the actual shipping charges by the shipper. ODBC allows other software, such as the UPS or FedEx shipping workstation to connect to the Acctivatedatabase. This will be validated to be sure it matches the account details in order to prevent fraudulent activities. Request an OAuth access token that must be used with each API transaction. This button will only display if you have not associated your user ID with an existing organization yet. Select Shipping Profiles from the Customize drop-down menu at the top of the screen. For Collect on Delivery (C.O.D. You can upgrade your FedEx Ship Manager Software in three ways: Upgrade your hardware version by accepting the automatic upgrade. For example, you can use the FedEx Rates, Labels and Tracking app, which will help you handle your orders from within your store. FedEx Ship Manager Software and FedEx Ship Manager hardware guide you through the steps to complete this task. In order to create customer keys, you will need to use the Credential Registration API, which is a private API only found in the API section of each of your projects. The element cargoAircraftOnlyvalue when set boolean True, specifies cargo aircraft as the mode of shipment transportation for Dangerous Goods. You could leave a comment if you were logged in. The service is either not set up in your system or is not available in the area to where youre shipping. To begin, click the Add Account button from the Shipping Accounts tab of the Manage Organizationpage. How do I upgrade my version of FedEx Ship Manager hardware? Please contact the moderators of this subreddit if you have any questions or concerns. Configuring FedEx Ship Manager to Import data from Acctivate using pre-built template files: FedEx Freight (to create/print Bill of Lading), FedEx International Ground Distribution (IGD), If you are using the Non EDI/Packaging Manager setup, use the file named, Open File explorer and go to the following path. Customize your preferences and conditions for a personalized shipping experience. For the How will you create shipping labels for your package? screen, choose the appropriate selections for your organization and click on Continue. Request access to the current version of FedEx Ship Manager Software by completing and submitting the FedEx. Select an API to discover the overview, changelogs and key features. The ADT simplifies the table creation. For FedEx Ground discounted rates (for FedEx. Select the option "Both Import and Export" and click OK. Enter multiple email addresses by hitting a space, comma, semicolon or enter key on your keyboard. Parse pak is used to automatically divide the total weight of the shipment among all packages in a multiple-piece shipment. But guess it's a bigger issue then I thought so hopefully some IT person somewhere is working on it, I got through to tech support and found the issue. For basic one-piece envelope or package shipments, FedEx Ship Manager Lite is the fastest way to create a shipping label with or without a FedEx account. If youre running Windows 10 or below and need updated drivers, click below for a printer installation guide, a copy of printer FAQs and to download the printer driver that matches your operating system, printer and peripherals. Also having this issue. FedEx List Price : Number Field, Not Required. In the Label Format section, select Customize Document tab configuration. Fedex Ship Manager ODBC Connection Reset atandratube 97 subscribers Subscribe 2 Share 12K views 10 years ago Fedex Ship Manager drops ODBC connection to SQL Server database. Select Change the default database to: option to StoreData. How do I import and/or export from the hold file? To begin, click the "Add Users" button from the Users tab of the Manage Organization page. This will catch errors with data formatting or SQL read or write errors etc. Enter the values below in the drop-down box. Retest your implementation in the production environment using sample data. The FedEx OnSite locations can also be specified for Hold at location service. Handling charges carry over from one package to the next. You must then accept or send out to the correct party within the end user company to accept the End User License Agreement (EULA). Click OK. Set shipping defaults for yourself and others to control costs. Use the Integration menu at the top to select the Acctivate integration. To print the return address information on the shipping label, leave the default as current sender or a select a different return address from the Change Return Address menu. Select the Package Doc Tab Configuration tab. If FedEx is not already defined as a carrier then double-click the Sales Order folder and select Carrier. The password may have been changed during the installation or configuration of SQL Server. ), enter one C.O.D. Stay informed by selecting multiple email notifications. FedEx Corporate Services Inc. All rights reserved. What's new for version 3600 New features guide for version 3600. You can generate labels for all your orders in bulk, show live FedEx rates and handle FedEx tracking as well. One shipping account is required to be added at this time, but you can add more after your project has successfully been moved to production. Can I ship identical packages in a multiple-piece shipment? Start shipping freight with FedEx Ship Manager Software. Note: In most cases, only one system number appears. Learn the basics in this video. Download complete instructions. The integration depends on the creation of a Database User( Say SH_SHIPPER) with NO ACCESS TO ANY SAP TABLE in the main SAP Schema(SAPABAP1 for example) and thus isolated with no authority requirements as such. (You can access the Multiple-Piece Shipment Information screen by clicking Multiple-Piece Shipment.) They will automatically be added as a Viewer, associated with no projects.*. Find the answer to this and other service questions in theFedEx Service Guide. Information- Choose the information to export to the CSV file. Can we print the labels directly from our R/3 machine? NOTE: The Server is usually the servers computer name followed by \ACCTIVATE as shown above. Click on Select Index button, click OrderNumber, and click OK. An Admin can invite users to their organization and assign them to roles and projects. The View/Edit Domestic Shipping Profile screen displays. Next the user will need to use the ODBC DSN they previously setup for the Sage 100 ERP directory. You can choose to print at any FedEx Office location or have your final pieces delivered directly to your home or office. FedEx will then move your project(s) to production. FedEx Ship Manager Server Automate your shipping process with one of our flexible solutions Whether you need a simple tool for a single-package shipment, or a powerful system for shipping multiple packages or freight, start here to find the right-size solution. Go to the Integration menu and select FedEx Integration Assistant. Make certain that there is no punctuation in the above name. amount and receive one C.O.D. This will clear any shipment fields and open the Lookup Value window. There are two ways you should try to resolve the error: Go toSettings>Shipping>Carriers & Fulfillment, and click theSettingslink for your FedEx account. Learn more. 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