Please ensure you grab an overnight bag and any medication to take with you. I have a mobility aid attached to my vehicle. Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after she was reported missing. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. Calm seas. Your policy number is {{getInsurancePolicyNumber()}}. How do I measure my vehicle and why do I need to provide this information? Our experienced crew members are available to assist you throughout the journey. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Visit the Biosecurity website or call. For enquires about aquarium and pet fish, please call Biosecurity Tasmania on (03) 6165 3777. Is it difficult to board the vehicle deck? Passengers can also access the external decks and lounge areas throughout the voyage. If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser. We were worried about taking our dog over on the ship because a dog recently passed away on the ship We got a. But he only took a kwells when he got on the boat, where as the rest of us had taken one at home. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. Alexander said she had put Ester in a kennel and double checked it was securely closed. Does Spirit of Tasmania still sail from Sydney? Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Last night I was on the spirit of Tasmania coming from Tasmania. You will need to provide the trailer registration at the time of booking. "Not knowing if she's dead or alive is killing me. You are only permitted to drink alcohol that is supplied by us. More from Local News Action needed now on power prices, TCCI says Joe's bridge cost $275k to build Rise in serious injuries a concern: road safety boss You will be required to provide registration details of all towed units in addition to your vehicle. Lost or stray cats. Don't worry we've still got you! Your password needs to be 8-20 characters and may contain letters or numbers. If the names of the passengers differ in each direction, please make two bookings. Who IS entitled to book a pensioner fare? To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank. You must agree to the following Terms and Conditions: If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. Documentation will be sent to your specified email address. If I am receiving a refund, how and when will I receive the value owed? {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving medical oxygen cylinders, CPAP machines and nebulisers you must check they adhere to the ships rating: Voltage 230V and Frequency 60Hz. Amendments made online must be made more than 3 hours prior to the scheduled departure time of your existing journey or the new journey you wish to travel on. Service was good. She said a supervisor agreed to review CCTV footage of the ship's hold, but that surveillance of the area where animals are kept was "limited". By clicking join now you accept the terms and conditions of the loyalty program. Your voucher(s) will cover the cost of your booking. No, you must book same number of people over and back. Weve compiled a list of commonly asked questions covering just about everything under the sun to ensure youre well prepared for your journey. She has covered a range of areas and issues including crime, health, environmental issues, business, social affairs , the arts and education. The unknowing owner just has to find their dead dog when they go to collect them at the other end. Please help.". What power voltage are the power points in the cabins? After each journey the ship is cleaned by a professional cleaning crew. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. You'll learn that Spirit of Tasmania is so much more than just a ferry to Tasmania. However if you are not a passenger on the ship, you will need to book through our Freight department. A carer is entitled to the pensioner fare providing they are not a professional carer. "I was woken up at midnight to one of the security guards telling me that she had escaped and they had been trying to find her but had no luck," she said. Please make sure you have filled in both password fields and that your password and confirm passwords match. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. The trip on board Spirit of Tasmania takes approximately 9-11 hours. "Ester, a beloved friend and pet, was clearly drugged and stolen from her cage on the night of 25 January 2021," Ms Caney claimed in the petition. Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . Yes, you can take your trailered boat. Visit dpipwe.tas.gov.au for more details. Also the pizzas in the bar are very nice . As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. Will you charge for the additional length? Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. When making your booking, you need to book the motorhome or campervan as a vehicle and at the vehicle step, select the motorhome/campervan option.A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. TikTok announced it was banning dangerous tanning content so why didn't it? On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up. It appears your name is incomplete or invalid. Yes, you can send an unaccompanied vehicle. Processed foods including dried, cooked and canned fruit, vegetables and honey, Meat for human/personal consumption including salami, hams and meat sticks, Tanned skins and hides (all) including antlers and horns, Noodles, pasta, rice, bread, cereals and sauces, Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM')}}, {{ getSailingTotalPriceText(legOfJourney) }}, Departing The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) Note: please bring your own extension leads. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. Caravans, motorhomes/campervans and boat trailers. Caravans / Motor home / Campers / Etc. They will have your equipment checked by the ships electrician. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. You can find a list of locationshere. The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. Spirit of Tasmania moved its Victorian terminal to Geelong on 23 October 2022. If you wish to amend your booking within 3 hours of the existing or the new departure time, please call us on 1800 884 305. Lachlan Bennett Journalist I was woken up at midnight to one of the security guards telling me that she had escaped and that had been trying to get her but had no luck. Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Directional signage has been installed on all major roads leading to the terminal. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/dog-missing-after-spirit-of-tasmania-ferry-ride/13093908, Help keep family & friends informed by sharing this article, Marie has been charged with reprehensible crimes. To avoid delays we recommend you avoid bringing these items on board. Not knowing if she's dead or alive is killing me. "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. The only thing you need to bring is linen for the cot. {{ Utils.formatCurrency(getAgentActualPaymentAmount()) }}. {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at {{ getPartialCancellationMessage() }}. Students must apply for their own low income card which is equivalent to a Healthcare Card. Can I book a different person each way on a return booking? Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after . Passengers in Recliners are provided with pillows and blankets. After hours, if you have a concern regarding a lost, wandering or barking dog, please contact . Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. See map. However if you are not a passenger on the ship, you will need to book through our Freight department. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights. Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page. {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at You can change your booking online at My booking. Parking at Geelong:The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. What time can I bring my car onto the pier? What to do if you find a stray animal. Were sorry that you are no longer travelling with us and would like to understand why. (b) You agree that we may deal with any such alcohol, whether open or closed, as we reasonably see fit. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. This also includes if the scooter or gopher is being transported on a mini trailer. Please visit the Specific Needs and Assistance page for more information. Thisform also outlines essential information you need to know about carrying such items. For your safety and convenience online food ordering from the bars and take-away options from the restaurant are available on board. Dogs' Homes of Tasmania website. Along the way you'll add passengers, any vehicles and accommodation. Your travel insurance was successfully processed. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. When booking your caravan, you need to select the 'towing a caravan or trailer' option. Should you find a lost animal please contact either Devonport City Council on 03 6424 0511 or the Dogs Home of Tasmania at Spreyton Racecourse on 03 6427 2178. If you are travelling with medical oxygen cylinders, please visit the Specific Needs and Assistance page for more information. All loose gas bottles including butane cylinder canisters, (subject to quantities deemedas personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. Passengers can also access the external decks and lounge areas throughout the voyage. Is the crossing from Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing? To prepare for travelling with your pet please visit the Pets and Kennels page of our website and watch our Travelling with Pets video. Apparently we lucked out, because the seas were pretty mild, so no rough seas. Who is NOT entitled to book a pensioner fare? For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. A motorhome is also referred to as a campervan. "Not knowing if she's dead or alive is killing me," she said. The petition appears to have been authored by a woman named Diane Caney without the knowledge of Ms Alexander, but the pet owner has since added her name to the list of signatories. However, if they are not fixed to your vehicle, they must be declared at check-in. Spirit of Tasmania crew perform regular checks on pets during the crossing. If you are unsure, please report to the pursers at Reception on Deck 7. Yes, in line with the COVID-19 Mandatory Vaccination (Workers) Directions that were announced in Victoria on Thursday 7 October, all Spirit of Tasmania employees who are authorised workers (which includes all our crew on board, shore-based staff and contractors attending Station Pier in Victoria), are fully vaccinated. Yes, mobile phones work most of the way during the voyage. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. Caravans / Motor home / Campers / Etc. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. View our Privacy Statement regarding the personal information we have collected. However, you can make two separate bookings if the date is the same for each departure. Visit theBiosecurity Tasmania website or call: Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - BiosecurityVet (03) 6165 3777. Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. She has covered a range of areas and issues including crime, health, environmental issues, business . No, passengers are free to leave their cabins and have full access to all facilities on board including TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone, and the Kids Play area. Please measure the full length of your vehicle from end to end. Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. Please help," she said in an emotional Facebook post. Overall, a professional outfit who impressed us with their organisational ability. Please ensure the total length is measured correctly to ensure you are charged the correct price. Amendment fees will apply. Bookings and amendments handled by our Customer Contact Centre and terminal services team incur a $10 booking fee and $50 amendment fee. They will have your equipment checked by the ship's electrician. "They would only let me look for an hour and I waited in the bar as they kept looking.". No. If your animal is in distress, or if it is actually DEAD, there is nothing they can do about it because they don't know which pet belongs to which passenger. ", Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. Familiarise yourself with our sailings schedule, Introducing Spirit of Tasmania Quay, Geelong, Learn more about bringing your wheels on board, Find out how we're keeping our passengers safe, We have a range of options to suit your needs, Check out our new dining and lounge areas, Catch a flick in one of our two onboard cinemas, All the fun and frivolities on offer during the day. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. When you book an infant and a private cabin, a cot will be placed in your room free of charge. Hand sanitation stations are available in key areas on all decks. All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. When you arrive at the Security Screening please present your E-Ticket and Photo ID. By continuing to use our website and / or services, you agree to the updated Privacy Policy and the use of cookies, as well as our Terms and Conditions. Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. A carer travelling with a TPI pensioner card holder is entitled to the discount. Yes, Self Service Locker Storage is available, accepting card payment methods. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. {{option.displayText}}s not available with this deal. must be included in the total measurement. Are all Spirit of Tasmania crew vaccinated? Key points: Holly Alexander and her dog Ester were on ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. When you present your ticket at the point of check in, you will receive a boarding pass with your cabin number and key card(s). Generators need to be turned off and non operational whilst onboard. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. Advertise and Partner with Spirit of Tasmania. Can I book the same date for the forward and return journey? "They couldn't find her, they didn't raise any alarms when they were trying to get people to disembark or check their cars as they seem to think that she might of jumped in the utes or trailers.". Note: please bring your own extension leads. Cheques will be sent via regular post within 14 standard business days of the refund request. Or you can add one to your existing booking via spiritoftasmania.com.au/my-bookingIf you are carrying livestock, please contact us on 1800 884 305 to make your booking.All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. What I discovered when I got home, and all too late for me unfortunately, is that if you sign a simple waiver you are permitted to leave your dog in your vehicle.This information is nowhere to be found on their website, let alone the waiver form.Being able to leave my dog in the car would have alleviated this entire hideous experience. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals. More information can be found in our Vehicle Booking Information booklet. {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, Disembarking from Your travel insurance purchase was not successfully processed. Now it's time to add your cabin to the package. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. It appears your address is invalid. Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. Higher rates apply as the advertised fare only applies to cars accompanying passengers. {{IbpCms.vehiclesBookMotorhomeAsCarError}}. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. You can keep track of your trips via your own private member page, update your profile and access exclusive members-only offers. Recliners are still available for passengers looking for a low-cost accommodation option/ Alternatively, passengers can book a Private Cabin that accommodates 1-4 passengers. Why did Spirit of Tasmania move to Geelong? Now it's set for an overhaul. Sign up for our newsletter to stay up to date. We care about the protection of your data. Whilst there is no additional cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct vehicle deck. On days of single sailings, the voyage takes 11 hours. If you go to Manage my booking and enter your booking details, you can: Please make sure you are entering the last name of the contact name on your booking. Yes, photo ID such as a drivers license is required to check in. If you are unsure, please report to the pursers at Reception on Deck 7. Please make sure your first and last name have been entered correctly. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. Key points: Marcus Lehmann said he was not notified that his dog had been struggling Request a freight quote using our form. On days of double sailings, the voyage takes 9 hours. {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. A growing crowd of angry people have rallied around a distraught pet owner, demanding further action from the Spirit of Tasmania as days pass and no sign of a missing dog emerges. Be the first to find out about travel updates, special offers and giveaways. How do I find out about job opportunities at Spirit of Tasmania? Can I book three people one way and only two people back? We've rung council who have tried to contact his owners as he has. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). No, there is no requirement to register your travel or apply for a permit. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. A TT-Line spokesman said the company welcomed the discussion. A woman's beloved pet dog has incredibly escaped from her cage and vanished - while on board the Spirit of Tasmania. No, the names of passengers on return bookings need to be the same for both the departing and returning legs. Save. To add travel insurance to your existing booking, please login to 'Manage my booking'. If you are travelling with a pet we strongly recommend booking a kennel. Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). The voyage times are comparable to the previous crossing with the new route taking between 9.5 and 11.5 hours. Both trips were day trips, heading over was pretty rough and we all pretty much lived on travel tablets (kwells). Visit the Biosecurity website for the most up-to-date information on what you can and cannot bring into Tasmania. Or for timetables and other information before your sailing, please contact TassieLink Coaches. You're ready to get started building your fare. Oops, you need to have at least one passenger. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. A motorhome is also referred to as a campervan. Please ring 1800 634 906 to make this booking. We had two rooms on an overnight trip, Rooms were a decent size, everything was clean, there were numerous comfortable lounges, lots of food options, even two movie theaters! Dogs' Homes of Tasmania. Looks like you signed up previously. A distraught dog owner is desperately searching for her beloved pet who went missing on the Spirit of Tasmania ferry. Can I book my caravan, motorhome or trailer online? We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. Gas bottles are permitted on board. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania. However, you can make two separate bookings if the numbers are different. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it. The new terminal will also accommodate the larger Spirit of Tasmania vessels that are due for completion in the first quarter of 2024 and the last quarter of 2024. Do I need to be vaccinated to travel on Spirit of Tasmania? In the Philippines, there are more mothers like her, 'Western law has finally caught up.' Even the shower was good with loads of hot water. Yes, travel insurance is highly recommend when purchasing a fare that has non-refundable cancellation fee. Arrive {{booking.getArrivalDate(legOfJourney, 'D MMM h:mm A')}}, Your {{legOfJourney.toLowerCase()}} ticket, {{getSailing().origin}} to {{getSailing().destination}}, Your {{LegOfJourney.Return.toLowerCase()}} ticket. Credit card refunds will be processed at the time of the request. Security and ship staff are available to direct you. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. Outlines essential information you need to provide the trailer registration at the Security please! We recommend you avoid bringing these items on board Spirit of Tasmania ferry cover cost! Was not notified that his dog had been struggling request a Freight quote using form. Are different closed, as we reasonably see fit both the departing and returning legs.! First and last name have been entered correctly aquarium and pet fish call... All pretty much lived on travel tablets ( kwells ) you avoid bringing these items on board of! Are very nice grab an overnight bag and any medication to take with you, please visit the Biosecurity for. 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