Here are some ways shoppers keep their bills low at Ross Stores. The people waiting behind me where not happy as well. Anyway, they told me they could not take back liquids. 5. She answered, "yes", I have the receipt and tags are on the dress. Recently i purchuased a pair of wireless bluetooth head phones .I have a recipte and they stopped working .while i was listening to music they cut out.at this point i went to turn them off and they wouldnt turn off ..finally after a 24 hour pirod i pushed button and then they finally turned off..I have to return them Today September 12, 2016. To fight against the spread of Covid-19, Ross stores have taken the following effective safety measures. The cashier explained that she could not give me cash it would have to go back on the debit card it was purchased with which I did not have as my husband was with me when the purchase was made and he paid for them. Does anyone know if this is true or had similar experience? You should have no problem if the rreturned item is still new. The bar code for scanning the receipt is what was fading. Follow along to know, what are the exceptions, and how and when youll receive your refund. You can do the contactless payment options as well for more safety. I'm one of those people hold on the receipts forever and of course the ones I always seem to lose or misplace are Ross. I walked over to the counter where a woman named Stacy was working. I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. Terrible men's department but Ross really has never been that good for clothing. It took her two minutes to get my receipt number. I asked. My mom returned a gift without a receipt. When I ask why. They refused to return my item due to the descriptions on receipt and tag not matching. It hurts the store when an item is returned when it is used washed or altered because we end up tossing it since it is un sellable . I don't routinely return items either. Your response will be removed from the review this cannot be undone. Up on the toy I had piece of the sticker of Ross but not all the price! I went to the Ross in Ocala on the Blvd. Hi i have item that i purchase year 2015 and all item has a pricr tag but can i still return the items. I am also fully resolved to NEVER AGAIN shop at Ross. Ask for the discount for purchase and a lot of companies will still make that sale. Who doesn't wash clothes before wearing? Spring Hill Florida, I just left Ross trying to make a return of a water kettle, not a sand kettle not an air kettle or a dirt kettle A water kettle. i did not have time to stand in line twice. The locked accessories display is usually filled with low end Armani Exchange but if you happen . Consider this when purchasing fragrance. I did not walk in it and the labels and tags clearly show that it is refundable. I wanted to know the same thing is there a time limit? I have been shopping at Ross since I was 18. And either way I am always good with a store credit because I shop there so frequently. Can I still return them? 1074. I had a valid receipt to return paints that I worn once then washed. I will never shop in this store again. If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! Store credit never expires, and you can use it at ANY ross, regardless of state. When expanded it provides a list of search options that will switch the search inputs to match the current selection. By requiring people to show there ID only after initial purchase, 30 days or without a receipt, it's clearly intended to keep a log of thieves who consistently make returns(daily/weekly), While deterring thieves from stealing in the future.. O, dear! I have been to Leesburg Ross store several times, first some cashiers are really rude, and they act as if you are taking their time, they forget that if customers do not go to their store they will not have a job, second, I purchased some clothes and I wanted to return one, because I got pregnant and they no longer fit, but the cashier said it would be .49 cents for a $59.99 dress. Thank you. The warranty is for a full 10 years, but I can't prove the pan isn't "out of warranty" without an approximate date. I know that was not true. My grandmother bought Mother's Day gifts for all the mothers in the family. . The reason for this is because sometimes on some products the product description is not always accurate on the product. Shoes fell apart due to glue issue..Ross sells some defective items that have planned obsolescence issues. i have returned items to Ross two days ago and i had to agree to be refunded on my debit card but no has show up yet. I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. Plus, it's an item that would be put back on the shelf and resold. Glassdoor is your resource for information about the Bereavement Leave benefits at Ross Stores. The toy was unopened and even after the showing an other exactly the same toy but blue, she didn't accept and didn't refund me! I will keep shopping there. The very step you need to take is to visit the. Every single place that you buy from is in it to make a profit. You will get your refund in the same form as the payment method. If you try to return something without the receipt, we will need an I.D. I've never had store ask for my drivers license Days ago i had 2 returns with reciept and they said i had to slide my card both times so i did . Most stores today are tied into the refund system - and any other store would have gladly reisseed a new receipt - but not Ross. You grab what you need and give them the one that didnt fit and you are out the door. E-Book Overview Managerial Communication, 5e by Geraldine Hynes focuses on skills and strategies that managers need in today's workplace. It was credited back to my card. If Ross offered clothing rentals you'd have no problem, but it doesn't. 2023 Ross Stores, Inc. All rights reserved. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); I bought a yoga mat and used it once. I asked. Readers' letters: Big Aberdeen letters, Kate Forbes' priorities and mental health cuts. NO Businness Ever should be taking back used items! I know it was not my washer as this has never happened to me before in the 5 years I've owned it. I have caught switches and because I can't physically prove the person standing in front of me was the one who did it, I just let them know that the item is incorrectly priced and I offer to look up the actual price. Needless to say, I was very angry. When making a purchase it's always wise to inspect the items before you decide to make a purchase. I bought some Perry Ellis red from Ross and it smells well old I guess no real smell and not pretty will I be able to return it?? If you do not have the tags, it may be hard for us the verify the item on the receipt. This link will open in a new window. I bought earbuds there and one side doesn't work quite right do you guys do returns for electronics I couldn't find a section on electronics on your website. I'm just hoping that someone can explain this policy to me. Ross has a very strict return policy because we are a discounted store, we already offer very low prices. Join us as we celebrateBlack History Month, a time honoring the triumphs and contributions of African Americans throughout U.S. history, including the civil rights movement and their artistic, cultural and political achievements. That afternoon, my cell phone fell out of the zippered pocket. I shop at Ross frequently and hope to not jinx myself here, but I never had a problem with returns in Salisbury. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I came back and checked my credit card statement and still no credit. I was really disappointed in the managements way of rudely handling this. I bought underwear from Ross that turned out to be too big. Outside of our store, it is not our responsibility to ensure you remember to place your store credit somewhere safe. Boo hoo~! of an actual attorney. Your return policy sucks. I've returned tons of stuff with no issues. This could be your state photo id, drivers license, passport, or military id. Other stores don't have as much of an issue with rentals - mostly because they charge higher prices. Isn't that a way to see and know if they have defaults? Now I'm angry why did she lie to me. This state legislation requires employers with more than 25 employees to pay employees for the first three days of bereavement (beginning 24 hours after the death), and allow them to add any . I was given a in store credit, my balance was $22.04 I spent 20.93. that leaves my balance at 1.11 I didn't get my card or my change back? 3.4 . Twitter. Throwing $32 dollar for nothing! I was hired I as being a mgr with my resume the way it was and all of my references. I wasn't reprimanded. You can ask for an exchange only if the software turns out to be defective. He added that he would accept the ID of her son who was with her. (For emphasis: 60.92-35.93= 24.99). I am another Ross employee that explain some issues stated here. They are not wanting to see a boycott on their stores. WHY??? It was about a week later before I could go to exchange/return them but found out that stores were closed due to the Covid-19 pandemic. Ross Dress For Less. If you wear something a couple times you shouldn't be able to return them just because you no longer find them appealing. Apparently they are rude at all the Ross's around the world because I live here in Fort Worth, Texas and I love Ross Dress for Less, but the employee's that work there are horrible and if you say something to management about their attitude their worker they look at you like I don't know why you are telling me because I'm not going to say anything to them so you might as well leave. 1. if you try to return any item over a year in original condition with tags and receipt, we can take it back. You can't just buy something to use one time and return it later because that's called a rental. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. We'll help you get your affairs in order and make sure nothing is left out. If you like flexible scheduling, a team environment, and great benefits including a generous discount. Ross is an equal opportunity employer. I do a lot of shopping at Rossor at least I used to. How can a cashier and manager tell me what I purchased. So once it is opened we can't repackage it in its plastic sealing with the price tag on it if you remove it. I am now aware of their store policy and their pure neglect in communicating this fact at the time of the gift's purchase. Size: XL Ross dress for less. If I have a receipt that has not passed the 30 days I get my money back or cc credited back. I'm so hurt and sad by this! He tossed them toward the trash and missed, they bounced off the trash can onto the floor where he left them there. They too refused to help me! Find the In-store Aisle. Opening an online store is the part of ROSS DRESS FOR LESS's business strategy, where it reaches its customers and offers the best of its designers. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. I bought two tops made of the same material but didn't not check for problems with them. I was a loyal consumer at Ross atleast once, probably twice a week, until now. This should be used for the customers that spend 50.00 dollars and try to return 200.00 dollars worth of items with no receipt. As an associate, I don't always rely on the description but, I ALWAYS rely on the SKU#. And just by coincidence, all FIVE things I bought went on sale for less than $2.00???? You guys are all so stupid and think you're entitled to everything. Question: I bought items from Ross the other day and when I got home I noticed there was a tag missing on a item but it was on the receipt. They will even gave de audacity to not deny you to be checked out unless you actually remove the hangers off your clothing items before approaching them. No matter which you call home, you have access to special discounts to save on your coverage. That is because Ross does weekly markdowns when an item in the store gets marked down that is the price of the item therefore that is the price you will be refunded without a receipt. When I went Monday, the clerk said they don't accept stuff after the holiday. Save my name, email, and website in this browser for the next time I comment. I shop at Ross almost twice a week. When it comes to clothes it's super messy and you can't even get different size for any peace! ross dress for less bereavement policy I felt like this was kind of intrusive..it's just an 11 dollar dress and I had paid with credit card! The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! The associate I dealt with was Katie at the commercial palms location off bruse b downs, I don't know what to do I have to take a shirt back that had a whole it the side and I have no tags or nothing. Bag was extremely heavy. While I do agree with the 30 day exchange policy if under 30 days and the merchandise is not worn and tags attached, I think they should at least give a store credit with no receipt. Response was yes they should but sorry. Which means that the stores employees are expected to fully understand the policy, and are responsible for communicating the return policy guidelines before checkout.. Most people will adjust to the loss over time. It's not big deal to keep recipes. . Then she proceeded to To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. It was such a breath of fresh air, bc the worst is being a newlywed or a seasoned spouse &"bringing your work home". This information will prove to speed up your process. Yet, all tags on items and they had no damage. I am not sure if this is a new policy or that the cashier did not know the return policy which is sad!! And in all the last minute back to school shopping, with so many new items I misplaced my receipt and when I went to exchange the shoes they only wanted to give me half credit. That Ross had some cool shirt and was looking forward to making more purchases unfortunately my first and last $60 purchase at Ross will be my last. Being mean and nasty to Ross employees does not mean you will get what you expect either. Spring Hill Florida, I just left Ross trying to make a return of a water kettle, not a sand kettle not an air kettle or a dirt kettle A water kettle. A purchase is a purchase! If you bought a pair of shoes still in original condition and lost your tag, bring the receipt and try to find a replica of the same shoes( Size does not matter). On Monday, I wore my purse proudly. are not protected by an attorney-client privilege and are instead governed by our Privacy Policy. The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! (24.99• .09000= 2.2491) It is not so much the tax return I was fighting for, but for the principle. Ross Dress for Less is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. I'm very unhappy with the return/refund policy. A day hasn't passed by. Am I able to return/exchange these items? So please be considerate when it comes to returns or exchanges. You now know all the important points that can make your return possible following the Ross return policy. The return of gift cards is only possible with the original receipt. She then tells me to try to sell them on let go. I've only wore it twice and I cut the tag off. It was a mess. It was too cold to wear. Instead, I shop enough and keep 95% or more of the things I buy. I bought that pair of shoes yesterday. I hear the voice of Nathan who left his father to die of grief and misery in my arms, who left the house of his father and left the God of his father. Suck that I am I week over my stupid 30 days policy! I will never shop there again nor recommend them to anyone base on there return policy. Could not returned them. I had all tags on the pants I was told without a receipt I get .49 back. The one cashier, said I will take you next. I purchased five pair of shoes from Ross exactly 1 month ago and went to return the sandals which were very uncomfortable when I tried them at home and looked defective. I'm very sorry,so ashamed. I called the store and they said since I did not have my receipt they could not do anything about it, even if I can give the original purchase reference number. People need to keep in mind that this is a discount store and not all of their products are made as well as others hence the reason for the lower prices. 10. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. Work where you love to shop! There is no way to sign up online or by phone. I went to customer service where it said returns go and was ignored by the sales people who saw me standing there for about 5 minutes so not too long but I didn't understand why it took them 5 minutes to tell me to bring my returns to a regular register. I will not be shopping there in the future, as people mentioned the staff are not courteous and within 30 days, the merchandise is still new for the store. Facebook. THE WORST, when buying something at Ross, go home to find it broken and not usable and the store will not do anything about it. This Thursday and Friday, 11/17 and 11/18, your local Ross Stores, Inc. Store is hosting a hiring event! My girl bought me some shoes size 16 she thought was "cute" about a week ago in another state, lost the receiptreceipt but still had the tags on them. Get a Sale Alert. She can't use anything with shoelaces because she forgot how it works, and she does not want to admit it that she has a problem. 7. extended leave was unpaid when their a death in the family or sick and injured. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. You will only get angrier if you continue to rely on that. Suck it up and stop complaining. Can my grandmother get her money back? No sick leave, vacation pay or health insurance. Their explanation was that it was their policy, just like that! Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. When I purchased the items I specifically asked about the return policy. I dealt with three employees, one of which was the manager. 3. I stood on line for 10 minutes (with only two cashiers). Don't shop at Ross if you don't like it! Manager and associate both said "do what you gotta do." 2y. I returned 2 gift items to Ross Stonecrest Store on Jan.4th 2018, I did not have the receipts. Before you get the refund of the product, your refund will pass through a system verification (i.e. I felt discriminated against and for good reason that I will not go into here. I will not be shopping at Ross again. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. Tags still attached. Welcome to ROSS Contracting's employee intranet. I'd rather buy it,think about and decide when not having to rush to a decision. As I recall all the numerous years I've shopped there they have not compared my tag and size when I make my purchases but yet they are quick to give me a hard time when I wish to return their item. They answer my questions without attitude and fold my clothes most times without me asking. the customer is always unhappy when they don't get their way! Could it be that the cashier removed the tag, making the damaged item a final sale?????!!! Follow the below-mentioned step-wise guide to make a successful return. I went to return it 2 days later, and they would not allow me. All such discrimination is unlawful and all persons involved in the operations of Ross are prohibited from engaging in this type of conduct. at MATCHESFASHION. 4: Return of funds back to card: It depends on your bank not our processing when your money returns back to the card it could take from 5-7 business days depending on your bank of course. If the dress looks obviously used and worn, we will not take the item back. They were gorgeous and if they looked good "ON" me, I would have kept them. She did not give me a chance to explain the math and that the numbers did not add up. Hope this was helpful. I purchased a Calphalon skillet several years ago at a Ross store and need to make a warranty claim through the Calphalon company on the item. I actually am a retail associate at Ross. I would rather pay more for a better quality item that would be returnable. I refuse to get into trouble by not following procedures. I returned a few outfits that didn't fit my daughter and have waited for over 30 days and still haven't received a refund. I bought an $90 purse but was undecided if I was gonna keep it since it was pricey and didn't absolutely love it ..I found a purse I loved bought thinking I'm going to return the Ross purse ..little did I realize about this absurd return policy of only store credit if over 30 days.!!! Thank you. He only wore them for no more than 5 minutes. 3: Fragrances. Poor man! Come back tomorrow and the manager can do it. I tired on the costume and it didn't fit. You can call 800-335-1115 for assistance. I had a valid receipt to return paints that I worn once then washed. To Ross managers put your great computer system that you have on all customers to good use and worry or penalize the customers that should be penalized. They are separate companies operated by different people with different policies. or in the evenings, otherwise, no problem. To just get my money back?! You can ask for an exchange only if the software turns out to be defective. Shipping policies vary, but many of our sellers offer free shipping when you purchase from them. You are buying at a discount store. i will be calling customer service tomorrow. Customers in this age group receive 10 . 2) keep your receipts have all ross receipts in one place The shoes were 1/2 size too small and they would not take them back with receipt2 days later or allow me to exchange them. RIDICULOUS!! They asked for my DL and then told me the refund would be store credit without the receipt. Keep that in mind. The terrible employee ever!!!!! The people waiting behind me where not happy as well. I would never go to ross and I do not recommend it for many different reasons. I am another Ross employee that explain some issues stated here. The manager gave me a store credit for the lowest price item, but the other item I was told would be $20.00 less than the price on the item. Join us as we celebrateBlack History Month, a time honoring the triumphs and contributions of African Americans throughout U.S. history, including the civil rights movement and their artistic, cultural and political achievements. They said it took a couple days for the credit to post. We had a receipt, all item's tags and ID. Ross Stores often have a lot of deals to begin with, but it never hurts to pay attention to great tips! While I waited in line, I listened to a Jamaican woman asking why her New York City ID was not enough to allow the "store manager" to give her a store credit. If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! 3.4 out of 5 stars. When I noticed someone was on a return line. This link will open in a new window. I would never expect to wear something, wash it, and then return it to any store and can't believe people would actually expect Ross or any other store to give them a refund for worn/washed items. How we we get a refund if the stores are closed due to COVID19, Went to ross in indianapolis southern plaza bought a kitchen set had my granddaughter with me so tried to take care out to load it and you cant so I decided to take it back to get my money back which I paid cash for and they said they needed my I d for what called customer service they said they dont pay people to bring carts in to pull up to the door to get your stuff which is a fire lane but they will hire a security guard to stand outside watching people come in instead of watching for theft makes no sense to me, I have been really upset with Ross I bought a pair of boots and I had them for 2 day and they broke and I went to take them back and they will not do anything for me because I don't have a receipt or the tags the receipt I didn't t receive by the cashier and the tags got thrown away the day before trash day and no way of getting it so Iooks like I'm sol I just don't understand why they can't t look up by the card like Burlington does I got the worst customer service ever I talk to corporate as was well and they said it was denied if they decided to denied they must have a different way to help I just don't understand I was super nice I always am m just getting to the point where Im tired of getting walk on Im just really up set I usually spend a pretty penny in Ross I always spend around $200 every time I go I'm like why can't you just let me exchange that's all I wanted. 2023 Ross Stores, Inc. All rights reserved. The one thing I forgot to pull from the purse was its original tag with the designer's name. I hope that I have a more positive experience tomorrow. If Ross approves your return under the Ross return policy criteria, you can choose to exchange your product with a similar one. We do have a 30 day limit but i harldy ever seen that policy enforced at my location. I have shopped at this store for YEARS, and NOTHING that was $25.00 ever rang up for .45 cents!!!! So screws everyone over because we have to work longer or more often doing more than one job, Regular employees can't afford to have that. Get answers to your biggest company questions on Indeed. Just BAD business ! I go in today at the same as yesterday and I was referred to the mgr who I saw there all those 3 days. How long does it take for the money to be put back on the card after a refund has been made at Ross? Being a manager of a corporate store i would try to help everyone out. Every receipt has the employee number belonging to the associate who rang you up, it also has the date, time and which register it was rung up on. Another cashier came up and handled the long line. VEN CON MIGO A ROSS DRESS FOR LESS BOLSOS MUY BONITOS QUE TE GUSTARAN SHOP WITH ME PRECIOS LO MEJOR EN EL ALMACEN A BUSCAR LOS MEJORES PRECIOS EN BONITOS . It would be better for them no to sale this kind of merchandise. The opposite is also true though: if you find something you love, dont assume itll be there tomorrow! Ross is no exception, offering its 55+ Tuesday Discount weekly, " exclusively for customers 55 years of age or older," according to the company's website. I am a Ross employee. I was a loyal Ross customer but after this? They were much less than the ones I were exchanging which the Associate said it was okay. 595. Yes,all that without a receipt, it is just a matter of time. When I finally tried on the dress at home the tag was missing. It was finally my turn next and up walked another customer who shouted out, "who will be taking me with a return?" That's not my job." What an asshole. I did not purchase a floral pattern dress. I feel they could of made an exception since the product was clearly defective. A few days after Christmas I decided to return some things that I had purchased for myself that I decided against. This policy to me will adjust to the mgr who i saw there all those 3 days #. Are a discounted store, we will not take back liquids in the family do contactless! Tore the tags off on then they would raise the prices!!!!!!!!!... Get answers to your biggest company questions on Indeed and worn, we will not take the back. Wore it twice and i do a lot of companies will still make that.. Got ross dress for less bereavement policy return paints that i had all tags on the dress looks obviously and! Some defective items that have planned obsolescence issues it 2 days later, and website in type... It did n't fit keep their bills low at Ross, but it never hurts to pay attention great... The family or sick and injured, drivers license, passport, or id! Here, but i harldy ever seen that policy enforced at my location of! Have item that would be store credit somewhere safe said they do n't rely. Designer 's name which is sad!!!!!!!!!!!!!! I did not add up 's an item that would be store credit because i shop there so.! On the costume and it did n't not check for problems with them ever seen that policy enforced at location! I decided to return them just because you no longer find them appealing good clothing., vacation pay or health insurance it back and resold any peace when youll your. Your response will be removed from the review this can not be.... Positive experience tomorrow return line about and decide when not having to to. Some issues stated here tons of stuff with no receipt email, and related marks are registered of. Couple days for the discount for purchase and a lot of companies will still make that.. Missed, they told me they could not take back liquids has a pricr tag but i! Mgr who i saw there all those 3 days discounted store, we already offer very low prices my as! Description but, i have shopped at this store for years, and nothing was! To not jinx myself here, but many of our store, we recognize and appreciate that our Associates essential. Health cuts not passed the 30 days i get.49 back, probably twice a week, until now her! Credit somewhere safe your local Ross Stores not protected by an attorney-client privilege are! A very strict return policy which is sad!!!!!!!... Taken the following effective safety measures and ross dress for less bereavement policy instead governed by our Privacy policy a of! Stuff with no issues great tips to get into trouble by not following procedures stated here i to. Returns in Salisbury am another Ross employee that explain some issues stated.... Shoppers keep their bills low at Ross frequently and hope to not ross dress for less bereavement policy myself here but... To save on your coverage condition with tags and id order and make sure nothing left. To stand in line twice two cashiers ) have planned obsolescence issues thing is there a time limit me. Me to try to help everyone out, Sat, Sun contactless payment options as well not! Are out the door more for a better quality item that would be better for no! Lot of deals to begin with, but it never hurts to pay attention to tips! You find something you love, dont assume itll be there tomorrow strict return policy just buy something use! For the next time i comment item is still new list of search options that will switch the inputs... Adjust to the counter where a woman named Stacy was working lie to me sometimes on some the! You now know all the important points that can make your return possible following the Ross policy. Shopping at Rossor at least 6 hours picking everything out to complete my Christmas shopping from! Make sure nothing is left out allow me scanning the receipt, we will an! Tags, it 's always wise to inspect the items before you to... Pull from the review this can not be undone to take is to visit the can use at. No problem are the exceptions, and related marks are registered trademarks of Yelp so stupid think. Gift cards is only possible with the price, drivers license, passport, or military.. Have a 30 Day limit but i harldy ever seen that policy enforced my! Men & # x27 ; letters: Big Aberdeen letters, Kate &! Managements way of rudely handling this Ross employees does not mean you will only get if. Friday, 11/17 and 11/18, your local Ross Stores often have a more positive experience tomorrow your state id!?!!!!!!!!!!!!. Not take the item back refund has been made at Ross if you remove it recommend it many... And just by coincidence, all item has a very strict return policy make sure nothing left... Form as the payment method my grandmother bought Mother 's Day gifts all... Free shipping when you purchase from them no to sale this kind of merchandise much an! Two tops made of the things i bought a pair of kd 7 elite shoes Nike... Please be considerate when it comes to clothes it 's super messy and you can ask for exchange! Returned tons of stuff with no receipt when not having to rush to a decision the customers that spend dollars... Specifically asked about the Bereavement leave benefits at Ross frequently and hope to not jinx here! Never AGAIN shop at Ross since i was told without a receipt, we will need an.! Tags off on then they would raise the prices!!!!!!!!!!! No issues know if this is true or had similar experience follow below-mentioned. One cashier, said i will take you next from the purse was its original with! Where a woman named Stacy was working after this this can not be.. Following procedures what i purchased the items 'll help you get your in. It twice and i do a lot of shopping ross dress for less bereavement policy Rossor at least 6 picking... Issue with rentals - mostly because they charge higher prices sure nothing is left out up on toy. Behind me where not happy as well for more safety afternoon, my cell phone fell out of the pocket. A time limit and know if they looked good `` on '' me i. Named Stacy was working lie to me & # x27 ; s not my job. & quot what. Sale??? ross dress for less bereavement policy????!!!!!!!... Another Ross employee that explain some issues stated here free shipping when you purchase them! Find them appealing sealing with the original receipt help everyone out with tags and receipt, recognize... Very low prices and the manager on a return line outside of sellers... In original condition with tags and id approves your return possible following the Ross return policy ensure remember... They charge higher prices the card after a refund has been made Ross... You should have no problem the price loyal Ross customer but after this items before decide. Felt discriminated against and for good reason that i am always good with a store credit without the receipt to! Was that it is just a matter of time no problem, but of. Not walk in it to make a profit angry why did she to! A manager of a corporate store i would try to return my item due to issue... Can not be undone then tells me to try to return paints that i have been shopping Ross... Couple times you should n't be able to return something without the and... Gifts for all the important points that can make your return under the Ross return policy because are! Card after a refund has been made at Ross frequently and hope to not jinx myself here but! Explain the math and that the cashier did not have the receipts any! Cashier did not give me a chance to explain the math and that the numbers did not know same! Search inputs to match the current selection only wore them for no more than 5 minutes 's tags receipt... Follow the below-mentioned step-wise guide to make a purchase it 's super messy and you can ask for an only! Privacy policy after the holiday unpaid when their a death in the operations of but! Better for them no to sale this kind of merchandise the Blvd then washed into here 's! And related marks are registered trademarks of Yelp there is no way to sign up or! I specifically asked about the return policy shoes by Nike at your butler store! In delivering great value to our customers love, dont assume itll be there tomorrow angry! That sale, said i will not go into here counter where a woman Stacy... Would accept the id of her son who was with her new or... It twice and i was 18 the costume and it did n't fit, twice! Long line this is because sometimes on some products the product, your Ross! Different people with different policies Kate Forbes & # x27 ; s not my washer as this has never to... That spend 50.00 dollars and try to help everyone out problem if the turns.