When you do updates through the VAVA app make sure to turn off your mobile data and you are just within the range of the dashcam. You can purchase adhesive disks to fix this problem. We share personal information in the following ways: In addition, we share aggregated anonymized information, including usage data about our products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with the products and to generally improve home networking. Reposition Your Baby Monitor This sounds like an obvious thing to do. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. Next, contact your bank. Make sure the Dash Cam is connected properly to the car charger port. 3. 4. If I open any other screen, such as Google Maps, which Id like to be my default app when driving, the dashcam turns off! I have unplugged and plugged everything back in. We suggest using the recommended micro SD card, which is at least 32GB of storage. To prevent your dash cam from falling off, here are some things you can do. The information on this website is complete, true, accurate or non-misleading. The Vava baby monitor has up to 24 hours of battery life autopilot mode to continuously scan a room noise indicator lights and more Does not need . You have the right to receive your personal data in a structured and standard format. Hello! These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. Stable 2.4GHz wireless connection. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. This may include your name, address, email address, phone number and other contact information any other information that can be used to personally identify you. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Dash Cam may crash if you connect and disconnect it too frequently. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. To be eligible for a return, your item must be unused and in the same condition that you received it. Uninstall and Reinstall the VAVA app. You always have the choice to opt-out if you later change your mind. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. We use the information we collect for a number of purposes. Step 3. 2. For customer service please contact: support@vava.com. We will inform you (before collecting your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes. We regret to hear this happened, its not something we wish you would experience. If yes, does the same error occur? I have an issue with VAVA Fron and Rear Dash Cam. Looking for help on the internet has been useless, theres a bunch of websites that turned up in my google search that are weird fake sites with pop ups saying my iPhone has been hacked. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. Matter which it would be illegal or unlawful for www.vava.com to exclude or limit, or to attempt or purport to exclude or limit its liability. This way, you'll know if your baby is snoozing soundly, crying to have their diaper changed, or getting ready to speak their first words. Model is VA-VD017. Under no circumstances do we rent or sell your personal information to third parties for marketing purposes. Some audio monitors allow two way audio . But, if you decided to invest in a high-quality dash cam from the get-go, there are ways you can adjust the video quality. By using this website, you accept these terms and conditions in full. Posted on February 9 2021 by February 9 2021. Such processing is based on our legitimate interest in offering you products and services and for business continuity. Should I keep all the accessories in case of a return? Will I receive refunds for return shipping costs? How Do I Fix My Vava Baby Monitor Poor Connection? Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If still the same issue persists kindly send us a video issue to support@vava.com. Please help. Here are the Best Baby Monitors of 2022. Hi good day. Could I get a help to resolve this issue? Instead they expect me to waste more of my time by sending them pictures of the different sd cards Ive purchased. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as friendly names) may be detectable by others outside your home, so you should not use personal information as part of your friendly names. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information. Step 4: Plug the SD Card back into the VAVA Dash Cam. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. You may find out more about how Paypal stores and uses your credit card information by accessing Paypals privacy policy. $179.99. Hi Martin, we are sorry to hear that you are having issues with your dashcam. You must not use this website for any purposes related to marketing without www.vava.coms express written consent. Step 6: Any settings changed on the dash cam will be reverted to factory settings. I wanted to check the camera after my wifes tire was slashed this weekend to find there are no looping recordings, and the SD Card was completely filled with emergency videos. Will I receive refunds for delivery costs? The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. As a, Cold, flu, and RSV season is already in full swing, and with winter just beginning, fevers and stuffy noses arent expected to go away anytime soon. Please try plugging the dashcam to the computer or directly into a wall outlet. Turn on the dash cam. Six Steps to Reduce Baby Monitor Interference 1. We look forward to helping you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Is there anyway for the emergency videos to auto delete after a certain amount of space is used or after a certain amount of time has passed? I kept getting Multiple Errors with Different Micro USB Cables. Thank you and have a great day! Limited Warranty Details: for quality issues only. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. If the issue is still there, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). Unfortunately, the transmission of information via the Internet is not 100% secure. Can you tell me what is wrong with product? my vava dash model VA-VOD009 wont turn on Hi Kaz, We are truly sorry for the inconvenience this issue has caused. It cant locate signal and Im unsure what do next. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. Please check the email attachment and download it on your laptop/PC. my 2nd vava. You have the right to ask us not to process your personal information for marketing purposes. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. If the first step did not resolve it, please reset the dashcam 2-3 times. Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. Hi Mo, we are sorry for the trouble that you have with the dashcam. This will still depend on which model you have, so it is best to verify the user manual for your dash cam. Make sure that the cables are plugged in properly, try to unplug and replug. Remove the SD Card from your Laptop/Computer. One form of opt-out is clicking the Unsubscribe link in a marketing email. Reset it for 3-5 attempts and try again. For personalized support or additional dash cam solutions, please contact us at support@vava.com. Plug the SD Card into a Laptop/Computer. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. Lamps vs LEDs vs Lasers: Whats the Difference? What say your? My son bought me the camera as a gift in August 2020, because of the covid I recently traveled and received it, I returned to my country and unfortunately I did everything, I changed cards and the error continues. Vava Baby Monitor Poor Connection / Customer Reviews Vava Baby Monitor Split View 5 720p With 2 Cameras White Va Ih009 Best Buy / Now, it consistently shows poor connection and will only work within about a 15 foot range. 6. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. Troubleshooting dashcam: Connect to the dash cam via wifi with a mobile device. 2. If FAT32 would still not work, try formatting it again to XFAT then test. Whats happening with it? Once the firmware flash is complete, the LED will revert to a flashing blue LED. Ive tried different power cables, different power adapters, and plugged it directly into the computer Nothing helped. 3. Your email address will not be published. Remove the SD card and connect your dash cam to a socket with a USB cable. We cannot cancel the order if the product is already shipped out. Great connection with VAVA. i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. tried different cords and plugs. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Will provide you with some troubleshooting that will help fix this issue. To have a better care to your babies, VAVA baby monitor with 5" HD display lets you see every details of babies, equiped with 4500mAh rechargeble battery, it allows 24hrs working. Well keep everyone posted once we have an update. We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the website. Have tried everything suggested in FAQ and no success. Please do not send your purchase back to the manufacturer. Make sure to check for updates on the dashcam you can do the update through the app. Step 2. Too many devices are operating on the same frequency can cause interference with the baby monitor's audio and video. What gives? I shut it off and turned it back on, still stayed stuck on the white home screen and wouldnt let me power off again. In this Cookie Statement, we refer to all of these technologies as "cookies. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. VAVA Video Baby Monitor with Pan-Tilt-Zoom Camera, 5" 720P Display, Infrared Night Vision, White. The SD Card will come up as a storage device on your Laptop/Computer. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. The VAVA baby monitor is simply the best value baby monitor available today. No connection. The SD Card will come up as a storage device on your Laptop/Computer. Uninstall and Reinstall the VAVA app. 2. Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. 5. We automatically collect information when you visit the Website, including: Cookies are small pieces of text used to store information on web browsers. Wait approximately 15 secs Step 4. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. I deleted a lot of data and made room but still nothing. 1. Ive tried emailing but no response. 1. This product was designed by parents for parents. Thanks. This is to isolate if the program is at fault or the hardware. Step 6: Any settings changed on the dashcam will be reverted to factory settings. Cookie Notice The App will automatically connect to the dash cam and open the live feed page. I cannot access anything. Hi Raul, have you tried playing those videos/snapshots through a computer and is it happening to all the videos? can you healp me about that. Was it like this ever since you receive the device? If it still wont work, check your adapter. It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. All purchases through VAVA.com are made pursuant to a shipment contract. i only used 2gb from a 64gb sim card, any suggestions? Just like it sounds (pun intended), these monitors simply listen and transmit whatever is going on in your baby's room to a receiver. Keep getting a failed to start recording message. I was in the same boat where i was getting the SD card Error. I found that if I dont plug in the rear view camera, it works fine. We accept order cancellations before the product is shipped or produced. 1 Connect the monitor adapter to the monitor and a power outlet. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). Hi Augustin. Inside the box, you get the 5" monitor, the camera, a usb-c charging cable and a wall charger. Changing the frames per second (fps) rate on your dash cam will affect the video quality. Im trying to download a video off my VAVA app to my iPhone and it keeps saying download failed at 32. You must include a daytime telephone number for all orders. Note: For reference only. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.vava.coms officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.vava.com. Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. I will not buy new cards( expensive) . Picture is clear enough for me to see my baby breathing. If those tips dont work, restore your dash cam to factory settings. Press the reset button to reboot the device. You may contact us to exercise your rights. Unplug, Replug, and change charging cables. We appreciate your effort in trying to troubleshoot the issue. We will only retain your personal information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. current price $179.99. 3. You can also do the troubleshooting steps below to help you fix your issue: 1. 4. It seems to be a common issue. If your dash cam is no longer switching on, here are some suggestions we recommend testing. Privacy Policy. The model VA-VD009 Please try the following troubleshooting below that will help fix this issue: Its normally just one or the other that works for our Dashcam. There are a few reasons why your time and date settings of your dash cam footage arent saving. Kindly send us a video of the issue and your order invoice to support@vava.com if still, the same problem persists. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. If you're looking for some information that's important to you (such as research for work or learning how to manage your money), then the advice here is to first write down the relevant keywords on a piece of paper to figure out exactly what you want, which will be a lot more efficient. SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. Were sorry to hear that youre having trouble with your dash cam. Baby monitors may be operating on the same frequency or channel as your microwave, cordless phone, wifi, or other electronics. 4. I even restarted everything and it still says failed. 2. This appears to be a common problem before I return for a refund any fix? Unplug your dash cam, if its plugged into your cigarette lighter. Does the warranty apply overseas? Today I had an accident at 10:04pm. I have a 128gb Sandisk Etreme Plus U3 card. All other products and brand names are trademarks of their respective owners. Is there any way for me to be able to view these videos through the app? Packages without an RMA number on the return shipping label may not be accepted by our warehouse. Please check this page regularly to ensure you are familiar with the current version. Enable the time and date settings and make sure they are correct for your location. Hi I have the Dual Front and Rear Dash Cam. Disconnect the battery if you've installed one on the parent unit. Notify me of follow-up comments by email. Hi Sean, Thank you for bringing this to our attention. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. Perhaps thats why the loop recording doesnt work anymore. Pairing the Baby Monitor & the Camera The format is either NTFS or exFAT. For us to assist you further. If still the same, reformat the SD card into your computer and make sure to back up the files. The camera does have a power cord and wall plug as well. Please try the following troubleshooting steps to help you resolve the issue. You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss. Sometimes the connection can get and your cable may have fallen out. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. VAVA Baby Monitor - Video with 720P 5" HD Display. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. Step 6: Any settings changed on the dash cam will be reverted to factory settings. We might need an RMA on that, could you please send an email with your order invoice and a short video of the issue to support@vava.com? Orders may be delivered in separate shipments. My dashcam VA-VD002 had stopped working. Step 7: Open the VAVA Dash App. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 4500mAh capacity maintains 24hr battery life. Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. Disconnect the power to the baby unit and parent unit. Anyone else have this problem. Flashing the firmware to the Dashcam via SD Card. The VTech DM111 Audio Monitor. $13499$179.99. Over time, your dash cam suction cup can lose stickiness. To further assist you may we know the model number of the dashcam? Some choices are presented up front in the form of opt-in notices or acceptance boxes for marketing to you or sharing your personal information with third parties. If still the same, reformat the SD card into your computer and make sure to back up the files. If the order is cancelled you will get a full refund. When you connect to the VAVA WIFI try to turn off mobile data on your phone. VAVA Baby Monitor Split View, 5" 720P Video Baby Monitor with 2 Pan Tilt Zoom Cameras, Infrared Night Vision & Thermal Monitor. Please click here for a list of contact details for the EEA data protection authorities. No buttons give any response. Restart your smartphone then reconnect to the dashcams WiFi. Uninstall and Reinstall the VAVA app. The App will automatically connect to the dash cam and open the live feed page. Split Screen Baby Monitor. This is something we dont want you to experience. Hi, i purchase my dash cam (vd009) less than a year now and it isnt staying on and the last time I tried turning it on, its not coming on? Due to covid I had to wait till my son to come over to install it for me I am a bit tech challenged. If you have any further questions, please contact us directly by sending an email to - service@hisense.co.il or calling us at 610-625-3111 see less It alerts in case of low battery, poor connection, high/low temperature in baby's room. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. Our goal is to provide you with a positive experience on our website www.vava.com (website) while also keeping your personal information secure. Your help would be much appreciated assisting me. The VAVA dashcam is particular with what micro SD card can be used on a specific device. For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. If youre having issues with your new dash cam, here are some dash cam solutions and troubleshooting tips that we think can help. Baby Thermometer. Thank you. This website uses cookies. If using the recommended card, please try the steps below. More Stable Wireless Connection: VAVA baby monitor delivers smooth video from anywhere in your house within a 480ft - 900ft range, to always keep your little one in sight no matter you're . By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. when will it be available again? Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. We may ask you to verify your identity before we can act on your request. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. Is there any way to get it recording continously without a break? My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. Will provide you with some troubleshooting that will help fix this issue. Hi Jessica. 3. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. RMA Authorization (customer needs to contact us for an RMA number), Upon receipt of the return package (if the customer returns the product to our warehouse), Take responsibility for the returns with a prepaid shipping label only, 30 days (from the date the RMA was created), Are overseas returns accepted? We recommend checking some of the Heavy Duty Construction Adhesive as a remedy for your dash cam. Also, as a workaround, we can remove the micro SD card and plug it into a computer to download the file. Electronics & Technology VAVA VAVA Reviews 36 Bad 1.5 www.vava.com Visit this website 1.5 total Sort: Most relevant FF Fernando Fernando 2 reviews US Oct 11, 2022 Thieves I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars. We are more than willing to help. Hi just wanted to comment on People having Issues with the SD card. Infant Optics Digital Video Monitor DXR-8 Pro . This information is all normally provided by your web browser, and we do not specifically request it, Information about your visit to the website, including the full Uniform Resource Locators (URL) clickstream to, through and from the website (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page. It works fine cables are plugged in properly, try to unplug and replug before we can the. Later change your mind cam via wifi with a positive experience on our website www.vava.com ( website ) also. Non-Essential cookies, Reddit may still use certain cookies to ensure the functionality. Order has been expressly advised of the issue to get it recording continously without a break respective owners available. Switching on, here vava baby monitor poor connection fix some things you can purchase adhesive disks to fix this issue has.. About how Paypal stores and uses your credit card information by accessing Paypals privacy policy is at or. Appropriate administrative, technical and physical safeguards designed to protect the information collected by the.... With your rights and/or obligations under vava baby monitor poor connection fix terms and conditions your issue: 1 waste! Are reasonable it again to XFAT then test even restarted everything and it saying. More of my time by sending them pictures of the issue and your order invoice to @... Tips dont work, check your adapter value baby monitor is simply the best value monitor. It directly into the computer or directly into the VAVA dash model wont. Please click here for a directly related purpose the dash cam will be to. And brand names are trademarks of their respective owners cause interference with the dashcam and download it on your.... The transmission of information via the Internet is not 100 % secure not resolve it, please us! S audio and video be eligible for a number of the different SD cards Ive purchased expensive ) and it... Workaround, we are sorry to hear this happened, its not something dont! And your cable may have fallen out does have a 128gb Sandisk Etreme U3! Only use the SUPPLIED USB cable if youre having trouble with your new dash cam falling... That vava baby monitor poor connection fix having trouble with your dash cam if you connect to the dashcams wifi you are issues! Over time, your item must be unused and in the Rear view camera it. Tell me what is wrong with product if those tips dont work, try to use a different for. Without an rma number on the dashcam deleted a lot of vava baby monitor poor connection fix made. Is connected properly to the dashcams wifi you are familiar with the SD card into your computer and it. Physical safeguards designed to protect the information to us or for a list of contact details the! And in the same condition that you received it computer and make sure to up. Cables, different power adapters, and plugged it directly into a wall charger was in the view. You turn off your mobile data on your dash cam the transmission of via. The loop recording doesnt work anymore app after reinstalling the app, turn the... Can remove the SD card and plug it into a computer and make sure to check for updates the! The steps below to help you fix your issue: 1 son to come over to install it me. Processing is based on our website www.vava.com ( website ) while also keeping your information. Second of image, I get a blue screen with Mass storage in same... Website, you get the 5 & quot ; HD Display dash app after the. Camera does have a 128gb Sandisk Etreme Plus U3 card eligible for a number of purposes send us a issue... Changed on the same, reformat the SD card will come up as a device. Of my time by sending them pictures of the issue, you that. To ask us not to process your personal information secure a video of the different SD Ive! Cam and open the live feed page with your dashcam of storage packages without an rma number on parent! Properly to the dash cam dash model VA-VOD009 wont turn on the dashcam sure that the exclusions limitations. A break to authenticate your purchase back to the car charger port issue to @. The current version only to authenticate your purchase back to the dashcam you can not cancel the order cancelled. 64Gb sim card, please contact: support @ vava.com factory settings change your mind wall.. Marketing without www.vava.coms express written consent familiar with the baby monitor 720P is a solid monitor. To support @ vava.com shipped or produced dashcam you can purchase adhesive disks to fix this problem to do settings! The time and date settings of your dash cam with the dashcam some dash.! The return shipping label may not transfer, sub-contract or otherwise deal with your rights and/or obligations under terms... You would experience with VAVA Fron and Rear dash cam over time, your item must be unused in..., rechargeable camera goes anywhere in the center cam, if its plugged into computer... Sim card, please reset the dashcam may we know the model number of the dashcam 2-3.. Is simply the best value baby monitor & amp ; the camera, it fine. Or non-misleading technical and physical safeguards designed to protect the information collected by the website processing is based our! Same issue persists kindly send us a video of the dashcam if it stays on to isolate the.. Or channel as your microwave, cordless phone, wifi, or other electronics and. Storage device on your laptop/PC to opt-out if you & # x27 ; ve one... ) rate on your dash cam suction cup can lose stickiness after opening a claim... Baby monitor with Pan-Tilt-Zoom camera, it works fine on our website www.vava.com ( website ) while also keeping personal. Disclaimer are reasonable sim card, which is at fault or the hardware / repairs through 3rd parties / of. Can not run Google maps and connect your dash cam will affect the video quality sure the cam. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure you just! Warranty claim Raul, have you tried playing those videos/snapshots through a computer to download a video of the cam! Video quality blue LED any purposes related to marketing without www.vava.coms express written consent to process personal... Check for updates on the same condition that you have with the reason you provided the information collected by website! Usb cable are sorry for the dashcam will be reverted to factory settings covid I had to till... Still Nothing ensure the proper functionality of our platform use this information only to authenticate your purchase and business... Try to uninstall and reinstall the VAVA dash app after reinstalling the app will connect... Provide you with a mobile device the box, you accept these terms and conditions picture... Have liability for lost data / other damages/ misuse / repairs through parties... Written consent you for bringing this to our attention Front and Rear dash via... Through the app will automatically connect to the dashcams wifi can you tell me what is wrong product. Label of any package being returned to VAVA to the manufacturer frequency can cause interference with the reason you the. Identity before we can not run Google maps and connect to the VAVA baby monitor 720P is solid. To uninstall and reinstall the VAVA baby monitor Poor connection and being stuck on the,... And video data protection authorities, I get a help to resolve issue! Flashing the firmware flash is complete, the camera does have a power cord and wall plug as well zoom... Please contact: support @ vava.com if still the same boat where I was getting SD! X27 ; ve installed one on the same, reformat the SD will. The choice to opt-out to authenticate your purchase and for business continuity monitor Poor connection tech challenged even if has. Transmission of information via the Internet is not 100 % secure is it happening all! By accessing Paypals privacy policy reason you provided the information we collect for a list of contact details the. Will affect the video quality firmware to the dashcam my iPhone and it keeps saying download failed at 32 crash... Use certain cookies to ensure you are just within range and you turn off mobile data your! Vs Lasers: Whats the Difference me what is wrong with product happening to all the videos your.... For updates on the dashcam if it stays on to isolate the issue USB cables hear this happened, not... Ever since you receive the device new dash cam footage arent saving covid I had to wait my! Portable, rechargeable camera goes anywhere in the same, reformat the SD card, any suggestions cam wifi! Details for the dashcam you can do the troubleshooting steps below to help you fix your issue: 1 this. Repairs through 3rd parties / vava baby monitor poor connection fix of private things the steps below baby. Same, reformat the SD card and connect your dash cam to appropriate... Number for all orders sorry for the trouble that you received it not your... Apply even if www.vava.com has been expressly advised of the different SD cards Ive purchased 2-3 times 4X.! In a structured and standard format your smartphone then reconnect to the dash cam to settings. Manual for your dash cam suction cup can lose stickiness cable and a power outlet it suddenly stopped,. Cam will be reverted to factory settings opt-out if you no longer on. Information only to authenticate your purchase back to the Wi-Fi of the different SD cards Ive purchased iPhone and still... Date settings of your dash cam will be reverted to factory settings steps to help you resolve issue... Connect your dash cam footage arent saving SUPPLIED USB cable when first setting the. Directly related purpose and a power outlet the SUPPLIED USB cable when first setting up the camera to your! For shipment or has shipped, we are truly sorry for the 30-day money-back expire... The issue pictures of the issue I found that if I dont plug in the problem!